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Posts with tag recall

Filed under: Bugs/Recalls, iPhone

Apple ships replacement USB power adapters

It has been a couple weeks since Apple started the recall process for USB iPhone power adapters. According to Apple, these adapters have the risk of their metal prongs breaking off inside the power outlet, creating a shock risk.

Many TUAW readers have noted that their replacement power adapters have been received. In addition, Mac|Life has posted some pictures of their replacement, noting that they're shipped in a huge box. They also have a side-by-side comparison of the defective adapter and the replacement -- the only difference being a green dot on the new one.

You can order a replacement on Apple's website, or visit an Apple store starting on Oct. 10. If you exchange your adapter at an Apple retail store, you will need to have your iPhone 3G and your affected adapter.


Thanks, Sean!

Filed under: Apple, iPhone

iPhone USB adapter recall announced

If you think that your iPhone's ultracompact USB power adapter is the coolest thing around, think again; Apple has announced an exchange program for the teensy wonders, as apparently they have a very infrequent habit of prong-snapping, leading to a risk of fire. Check to see if your adapter has a green dot like the one pictured here; if so it is already up-to-date and does not need replacement.

You can get details on the exchange program from Apple's site or in the 2nd half of this post. Exchanges begin on October 10, both online and in person at Apple retail stores. Be careful out there.

Thanks to everyone who sent this in.

Continue readingiPhone USB adapter recall announced

Filed under: Apple Corporate, Hardware, Apple Financial

Apple demands Psystar recall Mac clones

We noted yesterday that the Mac clone maker, Psystar, was sued by Apple for copyright infringement, among other things. According to a recent ZDNet post, Apple wants Psystar to recall all of the Mac clones sold since April. "Psystar's actions have been committed with intent to damage Apple and to confuse and deceive the public," Apple claims.

"As a direct and proximate result of Psystar's infringing conduct, Apple has suffered and will continue to suffer lost sales and profits in an amount not yet fully ascertained in an amount to be proven at trial," Apple notes.

I really don't see how Psystar will be able to recover all of the Mac clones sold since April. But, if you bought one, would you send it back? I certainly wouldn't. Engadget, our sister blog, is also looking deeply into this high-profile lawsuit. They take a look at what each allegation means for both Apple and Psystar.

Filed under: Hardware, Odds and ends

Sony recalls eight Cyber-shot models

I hereby declare Sony to have had the worst 2006 year of any company. As if major PS3 shortages and being blamed for everyone's exploding batteries aren't enough, they now have to recall eight different models of Cyber-shot cameras that were sold between September 2003 and January 2005. The BBC is reporting that the glitch involves a problem with the image sensor which could cause the screen to improperly display images. No word on the total number of cameras being recalled, but Sony said they'll only repair cameras which are exhibiting the problem; in other words - you can't just send your camera off in hopes of receiving a shiny new one. The affected models are: DSC-F88, DSC-M1, DSC-T1, DSC-T11, DSC-T3, DSC-T33, DSC-U40 and DSC-U50.

I can't find many more details on how to determine if your camera is affected or how to participate in the recall process, but this Sony support page might be a good place to start.

[via Engadget]

Filed under: Hardware, Bugs/Recalls

Apple sending battery recall emails to registered users

If there was ever a good reason to register a product like a notebook, being warned that it might catch fire, and getting the chance to avoid said fire, is as good as any in our book. We're receiving reports that Apple has begun sending emails to registered owners of iBooks and PowerBooks, announcing the recent recall and offering to get the party (of sorts) started. It would've been nice to hear this tactic being used when such a serious recall was first announced, but this is probably a good way to get the word out to any owners who might not keep up on Apple nerdery.

Filed under: Hardware, Apple

CPSC and Apple get recall battery lists synced

We've noticed around the web, and also received a number of reports from you observant readers, that the list of recalled batteries didn't quite match up between the CPSC (U.S. Consumer Product Safety Commission) and Apple. Understandably, quite a bit of confusion was building over this, but fortunately, InsanelyMac News is reporting that the CPSC has updated their list to match Apple's, so everyone should be on the same page now.

Also, we and others have been linking to various battery recall pages, missing the correct page for this most recent recall and causing even more trouble. This is the proper link for the most recently announced 1.8 million battery recall page, so we hope this helps clear things up.

Filed under: Hardware, Apple

Sony announces price on battery recall, checks couch for loose change

Product recalls are certainly nothing new to the tech industry, but two significant PC players (Dell and Apple) having to recall a collective 5.9 million batteries has to sting just a little for Sony. Macworld is reporting that the Japanese company announced an estimate on the cost of said sting: between ¥20 billion to ¥30 billion (US$172 million to $258 million). The moral of this story? QA is a good thing.

Let's hope the upcoming summit in San Francisco on li-ion battery manufacturing standards - jointly held by the likes of Apple, HP, Dell and Lenovo - helps cut down on the exploding notebooks so we can all get back to our daily routines.

Filed under: Hardware, Bugs/Recalls, Apple

BREAKING NEWS: Apple recalls 1.1 million batteries

apple recall batteriesCNN is reporting Apple, who, like Dell, relies on Sony-manufactured batteries, is jumping on the recall wagon and recalling a whopping 1.1 million of the fire-prone beasties. There's no link yet on CNN's site, but here's the U.S. Consumer Product Safety Commission's page on the matter. Just when you think Sony couldn't get any worse... And weren't we all so smug when we heard about Dell's misfortune?

UPDATE: This covers G4-based iBooks and PowerBooks only at this point.

[Thanks to everyone who sent this in, although I happened upon it at CNN first]

Filed under: Hardware, PowerBook

12-inch PowerBook batteries can catch fire, too


It looks like Dell isn't the only company who can have a little fun with laptops that get just a little too hot. Apparently, the battery of a Norwegian design firm employee's 12-inch PowerBook worked just a little too hard and caught ablaze itself, resulting in the image you see here. Let's hope this is not much more than an example of what can happen if you don't participate in those battery recalls that Apple's issued in the past.

[via Engadget]

Filed under: Apple Corporate, Portables, Macbook Pro

Apple recalling MacBook Pro batteries

MacBook Pro owners, check your machine's serial number. If it begins with W8607 or W8608, it's eligible. There's nothing you need to do except check your mail (provided that you registered), as this is a "silent" recall, and Apple has begun cross-shipping replacement batteries to customers.

So let's see, the MBP whines like a Banshee, is blisteringly hot and features a recalled part. I'm not giving up my Powerbook any time soon.

[Via MacNN]

Tip of the Day

Need a quick way to rename a file or folder in Finder? Instead of click-wait-click, just click once and hit Return (Enter). The name will highlight and be ready to edit.


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