Reception Articles on TUAW - The Unofficial Apple Weblog

Survey suggests Verizon's iPhone customers more satisfied than AT&T's

by Chris Ward (Mar 24th, 2011)

A survey of the differences between AT&T and Verizon iPhone customers shows what we knew all along: many AT&T iPhone customers are quite fed up with the phone network. All the main points in the Mobclix survey of iPhone users (taken in February) reinforce the conclusion: The larger ...

Rumor: Bumpers coming back to Apple Stores

by Mike Schramm (Oct 1st, 2010)

Did you miss out on Apple's free case program for your iPhone 4? If so, you're out of luck. If you have reception issues with your iPhone 4, you can return it as usual, but at this point, Apple believes that everyone should know about the Antennagate issue, so there are no more free cases. This ...

Analyst: Apple's Bumper case program a win-win for customers and shareholders

by Mike Schramm (Sep 14th, 2010)

Analyst Shaw Wu with Kaufman Bros. says that, while Apple is likely taking a hit by giving away free cases and bumpers to iPhone 4 buyers (and the company is even extending the offer after the deadline to anyone who calls AppleCare), the program will likely be a win in the long run. Obviously, ...

Rumor: New iPhone 4 handset at the end of September

by Mike Schramm (Aug 31st, 2010)

Honestly, I don't even believe this one, but it's our responsibility as an Apple news site to keep you updated on the latest rumors, so here you go: A Mexican tech site is reporting that a Telcel executive says there will be a new version of the iPhone 4's handset released as soon as the end of ...

iPhone body armor case looks cool

by Mike Schramm (Aug 11th, 2010)

Speaking of iPhone cases that look ... different, here's an interesting metal case for everybody's favorite smartphone. A company called Ltd Tools has created a metal, cage-style case that adds a flip cover to the phone and gives it a pretty distinctive look. I don't think it will be for everybody; ...

Survey: 73% of iPhone users are fine with AT&T's service

by Mike Schramm (Jul 26th, 2010)

If you're the kind of person who loves quoting that ".5%" number given by Jobs at the press conference a few weeks ago as proof that AT&T's reception problems are overblown, you'll love this. A new survey released by Yankee Group says that 73% of iPhone users polled are actually "very satisfied" ...

Apple posts video showing antenna issue on Nokia N97 mini

by Mike Schramm (Jul 21st, 2010)

Apple hasn't traditionally been a company that calls out its competition by name, but that's not the case with this Antennagate campaign -- it's posted a video and added information to its page calling out the Nokia N97 mini for suffering from the same issues the iPhone 4 is getting complaints ...

Crisis expert says Apple gets a C on iPhone 4 PR

by Mike Schramm (Jul 19th, 2010)

Hilarious Taiwanese videos aside, just how did Apple do with last week's touchy press conference? Patrick Kerley, a communications strategist for a firm in Washington, DC, tells Computerworld that Apple actually did very well -- only it might have been too late already. He said that Jobs was very on ...

iPhone 4 press conference, by the numbers

by Megan Lavey-Heaton (Jul 16th, 2010)

Apple dropped a lot of interesting numbers during the press conference this morning, from both their own research and AT&T's data. Steve Jobs also said that three million iPhone 4s have been sold to date, so let's put this into perspective. .55 percent: This is the percentage of iPhone 4 ...

The iPhone 4 Apple Press Event metaliveblog

by Erica Sadun (Jul 16th, 2010)

Apple Press Event Welcome to our iPhone 4 live press conference event! Today we'll be metaliveblogging Apple's iPhone 4 announcements, adding our traditional TUAW twist to the proceedings. Will Steve Jobs offer a $29 bounty or free bumpers to all early iPhone 4 adopters? Or will the iPhone 4 ...

Woz having reception problems, too

by Mike Schramm (Jul 15th, 2010)

For all of his exceptional qualities, part of Woz' popularity these days lies in the fact that he is really the prototypical Apple fan -- he stands in line like everyone else, he postulates about Steve Jobs' condition, and he loves the products just as much as we do. So when even Woz admits to ...

As Apple's PR disaster grows, some say recall

by Dave Caolo (Jul 13th, 2010)

Now that the iPhone has been in customers' hands for a few weeks, the antenna issue has been demonstrated time and again to be very real. Holding the lower left-hand corner of the iPhone causes a significant loss in signal strength. Those in low-signal areas to begin with will often lose their ...

Apple drops Consumer Reports/iPhone 4 threads down memory hole [updated]

by TJ Luoma (Jul 12th, 2010)

Update 3pm Tuesday:Wired's Epicenter blog points to at least two threads referencing the CR story that have been left intact. Perhaps an overzealous forum manager has now reined in the urge? If you were looking for a message thread on Apple's support forums pointing to Consumer Reports' article ...

Consumer Reports now 'can't recommend' the iPhone 4

by Mel Martin (Jul 12th, 2010)

After a recent positive blog post stating that the iPhone 4 reception issues were not something that should prevent someone from buying the new iPhone, the nationwide testing firm has now changed its mind and given a thumbs down to Apple's latest efforts. In lab tests, Consumer Reports says the ...

Video evidence of the iPhone 4 death grip -- this time with real numbers

by Steven Sande (Jul 6th, 2010)

You wanted a demonstration? You got a demonstration; we've put together a video to show how the iPhone 4 antenna issue is not simply a result of Apple's miscalculation of how many bars are being displayed. Our own Erica Sadun wrote an iPhone app (at the suggestion of Engadget's Nilay Patel) to ...