Repairs Articles on TUAW - The Unofficial Apple Weblog

Apple trademarks 'Express Lane' and 'VoicePass'

by Mike Schramm (Dec 23rd, 2010)

Apple has filed two new trademarks right before the holidays this week. VoicePass is the first one -- it's filed in the category of "construction and repair services," so it likely has to do with supporting broken devices. MacNN says that the VoicePass service is used when calling in to customer ...

Apple changes policy on liquid damage to iPods

by Dave Caolo (Nov 9th, 2010)

According to a memo acquired by The Boy Genius Report (BGR), Apple has altered its policy on treating iPods with water damage. Under the new guidelines, service personnel will be required to do two things. First, confirm that the device's internal Liquid Contact Indicators (LCIs) had been activated. ...

AppleCare has paid for itself

by TJ Luoma (Oct 28th, 2010)

My iMac is about three years old. I know this because my AppleCare is expiring on November 7th, and it extends the included one-year warranty by two years to give a total of three years of coverage. In short, I'm glad I've had it and wouldn't consider owning a Mac without it. In the last three ...

Apple replaces 5K nano batteries in Japan

by Dave Caolo (Sep 8th, 2010)

Back in 2008, reports of fires that were caused by overheating batteries in first generation iPod nanos caught the attention of Japan's Ministry of Economy, Trade and Industry (MEI). In turn, MEI ordered Apple to replace defective units. Apple conceded and launched a replacement program in August of ...

Swap a Macbook's glossy display for matte

by Dave Caolo (Oct 12th, 2009)

Users have a love/hate relationship with Apple's glossy displays. Namely, they either love them or they hate them. I haven't used one myself, as I'll be hanging on to my original MacBook Pro until it ceases to work. Until now, shoppers could get either a glossy or matte display with the 15" MacBook ...

What could you do with a broken iPod?

by Michael Rose (Mar 31st, 2007)

We get a lot of email to the TUAW tipline: scores of product recommendations, polite and not-so-polite suggestions, and "Won't you post about my new website?" press releases. When we get five consecutive emails, all within a few minutes, all from the same person promoting the same iPod purchasing ...

iPod How-to videos

by Erica Sadun (Feb 12th, 2007)

Need to replace your video iPod's LCD screen or faceplate? Looking to upgrade its hard drive or battery? A new website, ipodhowtovideo.com offers a number of free iPod how-to videos. These are clearly home-brew videos, but they provide well-paced step-by-step instructions and there's a refreshing ...

PBFixit is now iFixit

by Dave Caolo (Feb 13th, 2006)

One of my favorite Mac sites, PBFixit, has been renamed iFixit. iFixit provides parts and great step-by-step repair and upgrade tutorials for the Mac mini, Powerbook G3 (233-500mhz), iBook G3 (300mhz-900mhz) and iBook G4 (800mhz-1.42GHz), plus the titanium and aluminum PowerBooks. The tutorials are ...

Maintainability: lessons Apple could stand to relearn

by Jay Savage (Jun 21st, 2005)

If you've been wondering why I haven't had many bylines in the past couple of days (come on, you know you have), it's because my trusty eMac died and I've been struggling with repairs. And I do mean struggling. Replacing the clicking hard drive, which should be a simple enough repair, has turned ...