Replacement program Articles on TUAW - The Unofficial Apple Weblog

Apple Korea to replace iPads, iPods to comply with regulations

by Kelly Hodgkins (May 10th, 2012)

Apple changed its after-sales policy in Korea and is now offering a "best in the world" replacement plan for Korean customers with defective products, according to a report in The Korea Herald. In compliance with its global return policy, Apple previously replaced a defective product with a ...

Apple launches Headphones with Remote Replacement Program

by Michael Grothaus (Apr 19th, 2010)

Apple has launched a replacement program for third-generation iPod shuffle headphones with remote controls that exhibit performance problems. The symptoms of the issues, which have led to some lengthy discussions in Apple's Support Forum, include controls that are non-responsive or work ...