Replacement Articles on TUAW - The Unofficial Apple Weblog

Deadline nears for claims over frayed MacBook MagSafe connectors

by Kelly Hodgkins (Jan 5th, 2012)

Apple's MagSafe power cables are great. They quick release from their port and protect your notebook from clumsy adults and over-zealous children who get tangled in your power cord. The first generation of these cords, however, had a defect that caused the wires to fray; that posed a potential ...

Apple replacing recalled nanos with new models

by Steven Sande (Dec 20th, 2011)

In mid-November, TUAW reported on Apple's program to replace certain first-generation iPod nanos with refurbished models. The replacement program was designed to resolve issues with iPod nanos manufactured between September of 2005 and January of 2006 that could cause overheating and pose a ...

First-generation iPod nano replacements begin to arrive

by Matt Tinsley (Nov 18th, 2011)

As detailed late last week, Apple announced a replacement program for first-generation iPod nanos created between September 2005 and January 2006. These particular models may overheat and pose a safety risk. Registered users of these iPod nanos were sent an email from Apple directing them to ...

Apple launches 1st generation iPod nano replacement program

by Megan Lavey-Heaton (Nov 12th, 2011)

Apple has sent out emails to registered owners of 1st generation iPod nanos stating that certain iPod nanos created between September 2005 and January 2006 might overheat and pose a safety risk. This is because of a manufacturing defect from a single supplier, and the likelihood of problems ...

Apple launches MagSafe adapter replacement program

by Chris Rawson (Nov 8th, 2011)

Apple's MagSafe adapter solved the number one source of catastrophic laptop damage; pets, children, and oblivious adults often tripped over the old-style power adapters and brought the entire device crashing to the floor. But the MagSafe adapter came with problems of its own. Fraying cables ...

Apple will now replace your MacBook's bottom

by Mike Schramm (May 30th, 2011)

Apple has debuted a new support program called (quite reasonably) the MacBook Bottom Case Replacement program. As 9to5Mac notes, there's been an issue with the rubber bottom part on some recent MacBook models where some glue problems may separate the rubber pad from the actual MacBook ...

AppleCare Adventures: How to get a faulty MacBook battery replaced

by Chris Rawson (Oct 27th, 2010)

The old saying about cars depreciating the moment you drive them off the lot goes double for notebook batteries, which lose a bit of their maximum capacity with every charge cycle. The battery is the one component of your portable Mac that is all but guaranteed to fail eventually... though ...

The saga of changing from an iPhone 2G... to an iPhone 2G

by TJ Luoma (Jun 2nd, 2010)

My wife's iPhone 2G is broken. The power switch always thinks it is being pushed down, which means that the iPhone turns itself off fairly regularly. As you might expect, it's fairly annoying. Because I have a lot of nice, good, and generous friends, many of whom are also gadget folks, I asked on ...

Survey: Consumers are replacing other computers with iPad

by Mike Schramm (May 8th, 2010)

So, now that both versions of the iPad are out and available, it's probably time to ask the question: does a device like this replace another computer, or is it an entirely new category? Back during the announcement, Jobs was adamant that it was definitely a netbook replacement ("Netbooks aren't ...

Apple launches Headphones with Remote Replacement Program

by Michael Grothaus (Apr 19th, 2010)

Apple has launched a replacement program for third-generation iPod shuffle headphones with remote controls that exhibit performance problems. The symptoms of the issues, which have led to some lengthy discussions in Apple's Support Forum, include controls that are non-responsive or work ...

AppleCare without Apple stores... still worth it

by Chris Rawson (Apr 18th, 2010)

Once upon a time, I worked for a major American retailer in its electronics department. The manager of that department, above and beyond all other considerations, wanted us to push extended warranties to customers. These warranties represented almost pure profit for the company, because they cost ...

Apple announces iPad battery replacement service

by Dave Caolo (Mar 15th, 2010)

Apple's new iPad battery replacement service is actually an iPad replacement service. Apple announced this week that if an IPad requires service due to a dead or dying battery, it will replace that iPad entirely with free shipping. The service itself costs US$99. Note that the battery must have ...

How to: Get your 1984 Mac running Snow Leopard

by Mike Schramm (Mar 8th, 2010)

Because of that, his instructions get a little technical (he actually replaced the innards rather than just trying to fit a Mac mini in there or something similarly easy). So this isn't a very good project for a first-timer for sure. But if you've got a little DIY experience, or just want to see ...

iPad hands-on: Not a full desktop replacement, but the keyboard works

by Mike Schramm (Feb 5th, 2010)

For all of the back and forth about the iPad over the last week, only a handful of people (including Stephen Colbert) have gotten to actually touch one. Fox News, of all the outlets out there, posted a pretty clean and objective hands-on with the iPad earlier this week, and you can get a pretty good ...

Think those warranty parts are new? Think again

by Josh Carr (Nov 1st, 2009)

We received a question from one of our readers earlier this week that made me cringe, cower in fear, and heavily debate posting the answer. He had just been to the Genius Bar and they had replaced his under-warranty iPhone for a hardware issue. He then asked us what the quality of said iPhone would ...