Return Articles on TUAW - The Unofficial Apple Weblog

Buyer's remorse on 3rd-gen iPad? Check with your Apple Store

by Michael Rose (Oct 23rd, 2012)

It's all sunshine and Lightning for everyone who loves new Apple hardware -- except for those cranky not-so-few who bought a full-size third generation iPad (Retina) in the run-up to today's announcements. Although some late rumors suggested a revamp to the iPad mini's big brother would include ...

Best Buy to simplify return policy: 30 days, all products (including iPad)

by Michael Rose (Feb 27th, 2012)

This past weekend, while noting the $50 discount on iPads at Best Buy now in force, I happened to mention the retailer's return policy for tablets (and desktop/laptop computers, as well): 14 days from purchase for a refund. That's aligned with Apple's retail rules, which also allow two weeks to ...

Current stock of Verizon iPad 2s being pulled by Apple?

by Kelly Hodgkins (Jun 10th, 2011)

Several posts on Apple's support forums suggest Apple is withholding shipments of a select number of Verizon iPad 2s. Details are sparse but shipments en route from China are apparently being called back to their destination. 9to5Mac was also reportedly told by a store employee that Apple has ...

Apple will drop restocking fees on January 11

by Kelly Hodgkins (Jan 10th, 2011)

A rumor out of 9to5 Mac suggests Apple will drop its 10 percent restocking fees starting January 11. These fees were assessed when a customer brought a product back within the 14-day return and could get quite expensive, especially for the high-end MacBook Pro notebooks or Mac Pro desktops. The ...

The iPad rent-a-date

by Victor Agreda, Jr. (Apr 9th, 2010)

You can go tickle an iPad for free at any Apple Store. You can caress, stroke, and otherwise test out the "magical" touch-based interface. However, if you want to go further, second base for example, be prepared to pony up $50. TUAW has realized that for that low, low price, you can bring that ...

Aw, I just bought a MacBook last week ...

by Cory Bohon (Oct 17th, 2008)

When I was faced with the decision of buying a MacBook Pro or waiting, I immediately took the leap of faith without knowing if Apple would be releasing a new unit within the next few weeks or not. As it turns out, I was wrong and Apple did release a new MacBook Pro. However, I did not suck it up and ...

Return of the Apple we know and love?

by Mike Schramm (Oct 20th, 2007)

For the past few months, we've seen some turbulent waters here at TUAW. I don't think I need to mention the furor that's popped up in the comments multiple times over a number of Apple's past actions. All the iPhone unlocking has stirred emotions we didn't even know you guys had. The ringtones issue ...

iPhone Returns and Cancellation Policies

by Erica Sadun (Jun 27th, 2007)

Hey boys and girls, you might be used to trying out phones and getting 30 days to cancel and return the unit (that is, at least, depending on your state of residence). Our Chris tells me that in California, you even get back the activation fee. The iPhone return policy won't be nearly as friendly. ...

Macworld Keynote Purchase Safety Dates

by Dan Lurie (Dec 21st, 2006)

One of the reasons Apple tries so hard to keep upcoming products under-wraps is something called the Osborne Effect. In 1983, Osborne Computer announced the future release of several new machines that would far out-perform their current offerings. Unfortunately, Osborne was counting on sales from ...