Returns Articles on TUAW - The Unofficial Apple Weblog

Apple will drop restocking fees on January 11

by Kelly Hodgkins (Jan 10th, 2011)

A rumor out of 9to5 Mac suggests Apple will drop its 10 percent restocking fees starting January 11. These fees were assessed when a customer brought a product back within the 14-day return and could get quite expensive, especially for the high-end MacBook Pro notebooks or Mac Pro desktops. The ...

Apple now offering iPad engraving

by Chris Rawson (Oct 26th, 2010)

If you've ever wished you could put a personalized message on the back of an iPad like you can with an iPod, you're in luck: Apple has unveiled free engraving for the iPad just in time for the holiday season. Free, as in $0: for no additional cost, you can add a laser-engraved message onto a new ...

iPhone 4 press conference, by the numbers

by Megan Lavey-Heaton (Jul 16th, 2010)

Apple dropped a lot of interesting numbers during the press conference this morning, from both their own research and AT&T's data. Steve Jobs also said that three million iPhone 4s have been sold to date, so let's put this into perspective. .55 percent: This is the percentage of iPhone 4 ...

The iPad romance is over for Jeff Jarvis

by Megan Lavey-Heaton (Apr 7th, 2010)

You've lusted after something for months. You've imagined it in your daily routine, showing it off to your friends (with appropriate oohs-aahs and jealous looks directed your way) and feel like once you've obtained this item that your life is complete, you have obtained the Holy Grail, and you ...