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Filed under: Analysis / Opinion, Wireless, iPhone

International iPhone users: bringing your iPhone to the States? Your options are limited.

The iPhone seems like it should be the perfect companion for the international traveler. Not only can it make phone calls in pretty much any country, it can also help keep you entertained on long flights. You can even use it to hold your flight itinerary and other important info like hotel and car reservations. But if you're an international iPhone owner and you were planning on using the device to its fullest potential during your trip to the United States, such as keeping track of e-mail, surfing the Internet, checking weather, getting driving directions, or even making cheap phone calls, then I have some very shocking news for you, delivered courtesy of everyone's favorite telecommunications conglomerate, AT&T.

Before a recent vacation to visit with family in the US, I decided that instead of paying for international roaming rates that are tantamount to armed robbery (US$2.42 a minute for phone calls and up to US$19 per megabyte of data -- totally not kidding), I'd instead perform a trick that savvy international travelers have pulled for years: upon arriving in the States, I'd visit an AT&T store, purchase a SIM and pre-paid plan from them, and reap the benefits of far lower charges for voice calls. Though I'd still suffer exorbitant data rates, I was aware beforehand that the lovely folks at AT&T had already discontinued pre-paid data plans for the iPhone. Still, at least I'd be able to make cheaper calls to my family if necessary; or so I thought.

Continue readingInternational iPhone users: bringing your iPhone to the States? Your options are limited.

Filed under: Hardware, iPhone

New iPhone class action filed in NY over iPhone SIM lock-in, international roaming fees

You know what they say: let the good times class action lawsuits roll! Or something like that. The latest in what I'm sure is to be a long list of iPhone-related class action lawsuits was filed in New York today over the iPhone's SIM card lock-in, as well as what the plaintiff alleges is Apple withholding of information on roaming data charges. The plaintiff, Herbert H. Kliegerman, wants the iPhone unlock code, and he also wants to restrain Apple from selling iPhones without disclosing both that the included SIM cards are locked to AT&T, and that users could incur roaming data charges when traveling internationally. We have a PDF of the lawsuit (sent to us directly by the plaintiff), but considering the facts that:
  • Kliegerman's complaints seem to have much more to do with AT&T's practices than Apple's
  • US SIM cards, to my knowledge, are always locked to their particular provider, meaning travelers have always had to purchase some kind of other phone service or an international SIM
  • There's plenty of information available at AT&T's site about their international roaming practices, as well as extra plan options to provide for international calls and data usage
I don't think Kliegerman has much of a leg to stand on. Plus, he sent this to us himself, which reeks of digging for 15 seconds in the spotlight - but who am I to shoot down his hopes? Anyone, particularly those who travel and know more about US mobile phone company practices, care to place some bets as to how far he'll get with this?

Tip of the Day

To get an instant map to any address, just go to your Address Book and right click on the address field of any one of your contacts and select "Map Of." The address will then be revealed in Google Maps on Safari. You can do the same if a data detector determines there is an address in an e-mail in Mail.


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