Apple just released an update for RAW camera support for Mac OS X Leopard, Aperture 2, and iPhoto '08. With this new update, the following list of RAW-format cameras are supported: 
If you buy an iPhone and don't have AT&T service, it looks like Apple will be treating your iPhone as an iPod--with no 2 year service guarantee or even, for that matter, a 90-day service plan. Jake Dugard cancelled his iPhone account receiving poor AT&T reception. When his phone stopped working properly shortly after, he was told that Apple would not service his phone. Repairs depend on an active agreement.
It makes sense to me that Apple offers a much longer service time for under-contract iPhones than it does for iPods, but it doesn't make any sense that a no-contract iPhone isn't covered at least under the iPod's one complimentary support incident within the first 90 days of product ownership.
Dugard and/or his friends apparently recorded his service calls but, as an update, has now removed them for the time being from public view. If you followed the earlier link and cannot find them, that is why.
Thanks to iPhoned Home
Update: Quoting the relevant text: "iPhone comes with one year of hardware repair service coverage and up to two years of technical support during the time your wireless agreement remains active with AT&T."
Update 2: Apple 1 Year Limited AT&T warranty here. Have at it. (Thanks to Kai Cherry)
Update 3: An anonymous iPhone Product Special writes in: "During the first 90 days of ownership, iPhone customers experience unlimited support. For all active AT&T account holders, iPhone customers continue to receive unlimited support for the duration of their iPhone's 2 year service agreement. If a customer discontinues their AT&T service before the 90 days of complimentary support, they are still provided with support, and then covered by the 1 year hardware warranty, during which, if they call for support, have a pay-per-incident charge." /p>
When it comes to Phone support, Apple isn't exactly known for its generous terms. iPod owners can call once within the first 90 days of ownership, for example. So isn't it nice to know that Apple offers two years of complimentary technical support for your iPhone? Of course, it comes with restrictions. You have an active AT&T wireless plan subscription to qualify for support--although Apple doesn't specify which wireless plans qualify. To receive support during those two years, just call 1-800-MY-IPHONE. (That's 1-800-694-7466 if the translate-from-letters-to-numbers thing doesn't appeal to you.)
Update: The following graph comes straight from the Apple iPhone Applecare page
Someone must have answered Rod Schmidt's call for AppleScripters, as he has just released PackRat 1.1, a major update to his offline Backpack syncing app that brings double-whammy support for both AppleScript and Automator. You can now get almost all your Backpack data via script, which means power users can do all sorts of extra-cool nerdy things now. A 'Synchronize with Backpack' Automator action is also included, offering easy access for the rest of us to set up auto-downloads in the morning or before we leave for a trip (hint: run the action as an app attached to an iCal event).
Earlier this week, Apple and EMI broke some serious ground in the digital music industry by announcing DRM-free music across the entirety of EMI's catalog, beginning with the iTunes Store. In the conference call, Steve Jobs cited interoperability as a key reason for the move; songs downloaded from the iTunes Store can only be played on iTunes, the iPod and other Apple products, and 
Notebook batteries aren't cheap these days, and our own Conrad Quilty-Harper from across the pond (of both TUAW and Engadget fame) blogged a little experiment to give his MacBook some new mobile legs. With a total of 11 parts replaced in six months (which is far more than required to put a machine to sleep for good), he decided it was time Apple threw him a bone and called support for a battery replacement. The Apple rep told him that if he didn't return his old 'n busted battery upon receiving the shiny new one, they would charge him £71 (~$138 USD). Fair enough, but a trip to the UK Apple Store online revealed that new batteries off the shelf cost £99 (~$192) - and that's quite a difference in price no matter where you hang your hat.
No, we aren't recommending that you pull a drive-by drop-off at your nearest Apple Store, but The Consumerist has a nice tip for beating those Genius Bar blues. Apparently, an anonymous and "disgruntled" Apple Store support employee sent them a tip on how to get the Geniuses behind the bar to whip out a 'Quick Drop' form, which allows you to simply fill out some paperwork and leave your Mac with the store. This allows you to work around all that pesky time waiting in line and getting diagnosed.
Did your brand new iTV just go on the iFritz? Or possibly your iPhone took a cue from Mr. Jobs and prank called Japa- 
An ongoing discussion over at the Apple.com support forums led me to this tip from Macintouch about reverting your iPod back to firmware version 1.2. Many of the posters there have reported complaints about firmware 1.2.1 causing lockups. Paul Constantine writes that smart playlists have been killing his iPod, so he figured out how to downgrade. The secret lies in making sure only the 1.2 files are in your ~/Library/iTunes/iPod Software Updates/ folder and disconnecting from the Internet so you cannot download newer versions. You'll find the complete how-to here.
I probably wipe my Macs once or twice a year, sometimes after a particularly grueling semester of work and screwing around with loads of 3rd party haxies and utilities in the name of TUAW. Each time I go through this hand-washing process, I make sure my continuous backup (thanks to Econ Technologies' ChronoSync) is as up-to-date as possible, and then I wipe the machine clean, installing a fresh copy of Mac OS X. I've always seen the option to 'Archive and Install,' but I never bothered to learn about the process, as I was always worried about how to retrieve files at a later date if I took that path. Maybe this 'clean slate' is a holdover from my Windows days, but I've always felt 'safer' starting with a fresh hard drive (but a guy can change).
Well this doesn't sound like any fun: enough Intel Macs running 10.4.8 must be having a problem connecting wirelessly to some 3rd party routers that Apple had to publish a support doc on the topic. As icing on the cake, Apple's solution isn't a pretty one either. If your Intel Mac is having this problem, here's Apple's solution: restart the router. If that doesn't fix the problem, Apple then recommends calling the router's manufacturer to spend 45 minutes on hold, getting tossed around between operators who probably dish out the same troubleshooting technique, just like the books taught 'em.
Apple just went nuts releasing a slew of iPod 101 support documents, most likely just in time for all the iPod-toting user who are about to unwillingly embark on a new side career this holiday season: supporting their family members and friends who just got their own little white (or black, or pink...) music player. Instead of forcing you to trudge through Apple's Support docs, using their less-than-stellar search, I thought I'd link everything I found for your bookmarking pleasure. Don't forget the last doc about backing up one's library, as well as the backup overview our own Scott McNulty wrote about this rocking new feature when iTunes 7 launched:
| # | Blogger | Posts | Cmts |
|---|---|---|---|
| 1 | Cory Bohon | 87 | 1 |
| 2 | Robert Palmer | 59 | 43 |
| 3 | Steven Sande | 56 | 23 |
| 4 | Mat Lu | 36 | 10 |
| 5 | Scott McNulty | 36 | 0 |
| 6 | Dave Caolo | 34 | 0 |
| 7 | Erica Sadun | 28 | 2 |
| 8 | Brett Terpstra | 21 | 0 |
| 9 | Mike Schramm | 18 | 2 |
| 10 | Michael Rose | 13 | 34 |
| 11 | Christina Warren | 9 | 38 |
| 12 | Joshua Ellis | 4 | 4 |
| 13 | Lisa Hoover | 2 | 6 |
| 14 | Chris Ullrich | 1 | 2 |
| 15 | Jason Clarke | 1 | 1 |
Other Weblogs Inc. Network blogs you might be interested in:
