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Filed under: Software, Odds and ends, Bluetooth, Apple

Apple patent application details simple "Grab and Go" sync

Apple, being the innovative corporation that it is, applies for patents many times per year. While many of these items may never make it to market, the company is proactive in making sure that possible patents are filed as soon as possible in order to protect the intellectual property that's been developed.

One such filing from last year describes a fascinating cloud-based, cross-platform sync service referred to as "Grab & Go." The filing showed up earlier this week and demonstrates how synchronization of data over multiple devices could be simplified. Grab & Go creates pre-defined data sets with categories like family, entertainment, or business that a user could literally "grab" and move to a device. The patent document shows how sharing files between devices (whether the device is a smartphone, computer, tablet, or even a game console) could be made easier.

The software is flexible enough to adapt to different connection types (Bluetooth, Wi-Fi, Ethernet, to name a few) and can provide different levels of encryption and security. The filing even discusses a possible requirement of having two or more devices within a certain distance of each other in order for synchronization to begin.

If you're up for a long, but interesting read over the weekend, head on over to the US Patent & Trademark Office and check out the details of Grab & Go. It could be a foretaste of things to come, or just another long legal document.

[via AppleInsider and Engadget]

Filed under: iTunes, Software Update, Apple, iPhone

Palm webOS 1.2.1 fixes iTunes sync... again

Okay kids, this is starting to get a little out of hand now. Palm has once again pushed back at Apple, releasing webOS 1.2.1 today that "resolves an issue preventing media sync from working with the latest version of iTunes." What's that issue, you might ask? Well, I'd say the fact that Apple isn't too happy that Palm is breaking all sorts of rules to make their device appear as an iPhone.

It all started back in May, when it was determined that plugging a Palm Pre into a Mac will allow it to sync content with iTunes with no issues. This honeymoon period didn't last too long and once Apple figured out what was going on, Apple swiftly released an update to iTunes that prevented syncing from non-Apple devices.

Apparently, that wasn't good enough for Palm and it was determined that they were trying to make the Pre appear to be an Apple device when it was plugged in for syncing. Palm turned around and released yet another webOS update that fixed the sync and it worked well until the USB-IF got involved and sided with Apple, telling Palm they had to cease and desist.

Looks like Palm is back on the attack and this latest release is sure to stir up the pot once again.

Filed under: Hardware, iTunes, Apple

USB-IF to Palm: "Oh really? You've got some explaining to do."

Didn't you hate it when you were a kid, and you would complain to an adult about something one of your siblings was doing, just to end up getting yourself in more trouble than they ended up in?

Well, you might say that's exactly what is happening to Palm and the ongoing dispute with Apple over the Pre's ability to sync with iTunes. The company has landed itself in some hot water after drawing the attention of the USB Implementers Forum (USB-IF) by filing a complaint against Apple for violating "the letter and spirit of the USB-IF Membership Agreement," which is "intended to facilitate interoperability between USB devices."

What that's referring to, of course, are Apple's repeated attempts to block the Palm Pre from syncing with iTunes. The whole question of whether or not Apple is in the wrong by doing so is entirely debatable, but the USB-IF seems to be of the opinion that Apple is following the letter of the law:
"In the view of the USB-IF, Palm's allegation (if true) does not establish that Apple is using its Vendor ID (VID) contrary to the USB-IF's policies... Therefore, under present USB-IF policies, the USB-IF does not consider the alleged use, without more, to be 'improper.'"
To summarize, the USB-IF does not believe that Apple is in violation of the agreement, based on the information provided in Palm's complaint. What is interesting with this chain of events is how Palm continues to shoot itself in the foot trying to find a resolution. Rather than work out a deal with Apple or write a custom application to legitimately communicate with iTunes, Palm has chosen the sly path of attempting to trick iTunes into working with the Pre, first by simply identifying the device as an iPod that was made by Palm, to actually using Apple's assigned USB vendor identifiers to completely masquerade as a true Apple iPod.

Perhaps even more startling, however, is that Palm is completely open about the whole process, even going as far as detailing the workaround in the complaint to the USB-IF, saying "Palm will shortly issue an update of its WebOS operating system that uses Apple's Vendor ID number for the sole purpose of restoring the Palm media sync functionality." Although openness is usually a good thing, it seems that Palm may have encountered too much of a good thing: the USB-IF turned the tables, and hinted that Palm itself may be in violation of its own agreement (emphasis added):
I attach for your information the USB-IF's adopted and published policy regarding Vendor Identification Numbers (VIDs). Under the Policy, Palm may only use the single Vendor ID issued to Palm for Palm's usage. Usage of any other company's Vendor ID is specifically precluded. Palm's expressed intent to use Apple's VID appears to violate the attached policy.

Please clarify Palm's intent and respond to this potential violation within seven days.

What's next for Palm? Will the company finally decide to work something out with Apple? Will Palm start embedding USB chips out of refurbished iPhones so that it isn't technically misreporting the device's identity? Only time will tell, and in the meantime, at least we can look back and say "Palm, we told you so."

Filed under: Features, iTunes, Ask TUAW, MacBook Air, Snow Leopard

Ask TUAW: Syncing notes, iLife '09, iTunes downloads, keychains and more

Welcome back to Ask TUAW, our weekly Mac troubleshooting Q&A column. This week we've got questions about syncing notes, iLife '09, iTunes downloads, the importance of keychains and more.

As always, your suggestions and questions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Leopard on an Intel Mac if you don't specify). And now, on to the questions.

Scott asks


When I sync my iphone (3.0.1) with my Mac (10.5.8) and have "sync notes" checked in iTunes, I cannot find my notes synced anywhere in Mail.app - including under "Notes"...what am I missing?

To sync 'Notes' first make sure you have your iPhone connected to your Mac with iTunes open. Then, be sure to have "sync notes" checked in iTunes. Also, be sure to check "Sync Notes" in the MobleMe Sync options in System Preferences.

Then, sync your iPhone as normal. After that, check in Apple's Mail program under "Reminders" to see if the notes appear. You need to click on the little triangle to show the contents of Reminders. If they don't appear, close Mail and open it again. Also, restart your iPhone completely before trying another sync.

Also, keep in mind Notes sync works only via USB and not over the air. If you are not seeing notes appear, be sure you sync your iPhone via USB with your Mac or they won't appear at all. If the notes still don't appear in Apple Mail, it might be time to give a call to Apple tech support because at that point the problem may be something larger than the scope of what this column can answer.

Evan asks

I bought a new MacBook Pro last month, which came installed with Leopard and iLife '09. My purchase was within Apple's "Up-to-Date" program timeline, so I was able to order a copy of Snow Leopard for $9.95. I know Snow Leopard doesn't come with iLife '09 but considering my new computer already comes with iLife '09, I'm not going to have to re-buy iLife, am I?

Continue readingAsk TUAW: Syncing notes, iLife '09, iTunes downloads, keychains and more

Filed under: Software

NetNewsWire starts syncing with Google Reader, NewsGator Online perishes

I have fervently wished for a desktop client to work with Google Reader for as long as Reader has been around. NewsGator finally answered my plea, announcing that NetNewsWire and the rest of the NewsGator RSS Reader Suite would be syncing solely with Google Reader after August 31, 2009. This signals an immediate move away from NewsGator Online, and the demise of the RSS feed syncing service.

NetNewsWire was a favorite of mine well before it became free software, and I'm excited to start using it again. While I've had a lot of fun tweaking my Fluid/Google Reader SSB, I miss the solid companionship of a desktop newsreader. I had originally given them up when I wanted to sync my feed-reading with my iPhone, as I wasn't thrilled with NetNewsWire on the iPhone at the time and Google Reader was the only choice left for syncing. Byline and Google's own mobile page were both top-notch, but up until today there were zero Google Reader clients (barring AIR apps ... I have my reasons) available on the Mac, so it was Fluid/Reader on the desktop. While I have the warmest of warm spots in my heart for Fluid, I'm ecstatic to have NetNewsWire back!

NetNewsWire is free, and a new beta with Google Reader sync is available for download. The updated NetNewsWire iPhone app is promised soon, but Byline will work for me right now. For current users of the NewsGator Online syncing service, detailed instructions for making the transition have been provided. You've got until August 31st to make the move and stay in sync. Lastly, if you haven't already picked a favorite stylesheet, don't miss Brockmann ... just another reason I've missed NNW!

Thanks Stephen, Barkin and everyone who sent this in!

Filed under: Analysis / Opinion, OS, Software, Odds and ends, Developer

Blackberry Desktop coming to the Mac in September


Sunday night on the Talkcast we were talking about sync apps for mobile devices -- the latest iTunes update blocked the Palm Pre from identifying as an iPod in iTunes, and we were lamenting the fact that Pre users would have to go back to using Palm's app again. Blackberry users are likewise forced to sync with one hand tied behind their backs: the Blackberry Desktop app up until now has only been available for Windows, and users on OS X have been recommended PocketMac for Blackberry, a third-party product. But now RIM has finally announced that they're bringing the Blackberry Desktop app to the Mac -- it'll be available this September, and will offer all of the functionality you'd expect: syncing of calendars, contacts, and notes and tasks, app management, and the usual device updating and so on.

There are screenshots on the official blog, and boy does that thing look like iTunes, all the way down to the sidebar menu, memory usage bar, and even the Music syncing screen. But then again, as we said last night, iTunes is basically the gold standard for syncing apps -- every other proprietary app we've used, from the Palm Desktop app all the way back to the proprietary Sony app I used to use with my old minidisc player, is more or less rubbish. It's great that Crackberry users will finally get to sync directly with their Mac using an official program, but it is funny that that program looks almost exactly like iTunes.

[via Ars]

Filed under: Software

Palm Pre owners: Mark/Space has a Missing Sync for you

The Missing Sync line of software from Mark/Space has been around long enough that just about every handheld operating system made can now sync data with a Mac. As a result, it's not surprising that Mark/Space has announced Missing Sync for Palm Pre.

The $39.95 Mac application (also available in a two-license Business Edition for US$89.95) starts with the usual tasks of syncing contacts and calendars whenever you're in Wi-Fi range of your Mac, but then adds syncing of music, videos, podcasts, and photos to the mix. There's a built-in ringtone editor for creating your own ringtones from your music, and syncing PDF, Word, Excel, and PowerPoint documents is a snap.

If the screenshots of the application are any indication, Missing Sync for Palm Pre uses the tried and true user interface found on its siblings. Mark/Space has also announced that they are developing a Fliq app for Palm Pre (four Fliq apps are currently available for iPhone) to provide syncing of Safari bookmarks.

I'm sure there are a few Palm Pre owners out there who read TUAW; if you're one of them, could you let others know how this product works by leaving a comment?

Filed under: Internet Tools, Apple, MobileMe

Apple making nice with MobileMe customers

After a less than stellar debut last year, Apple is doing a better job of communication with MobileMe customers who need to decide if they want to stay on as paid users or try other options.

In an email to subscribers, Apple says it has been working hard on getting MobileMe up to spec. The email details these improvements:
  • Easy File Sharing. It's especially nice to have the large file sharing turned on and working. It was supposed to be available months ago, and while one could quibble about how it is only available from the web client, at least it has been delivered
  • Faster Syncing with Mac and PC. The speed of updates between computers and the iPhone have been increased. My own experience confirms that this is now working very well. Your mileage may vary, but most reports are positive
  • Improved notifications and sync on iPhone. Apple says the reliability of new email notices and syncing of contacts and numbers with MobileMe have been improved. Apple suggests you run iPhone software version 2.2 or later for optimal notifications.
  • Better web app performance. Apple wants customers to know that the web app is faster, particularly with regard to start time for Calendar and Contacts search. I can't confirm this. Loading my Calendar took more than a minute this morning using Safari 4 beta. Later in the day, it came up instantly. I don't see anything dramatically faster in searching for contacts. You may do better, or, perish the thought, worse.
Apple adds that they are constantly working to improve the service, and make it easier to use.

For more information keep on top of MobileMe news. Leave your comments on this story to help give us a picture how, or if, MobileMe has improved for you.

Filed under: Odds and ends, iPhone

Windows Mobile, Android, Flash make headlines at Mobile World Congress

Two of Apple's rival mobile platforms announced news this week at the 2009 Mobile World Congress, with Windows Mobile 6.5 on the way, and a new Android-based handset from HTC.

Windows Mobile has updated its user interface to more closely resemble the iPhone's. I can imagine the brainstorming session:

Developer 1: "It needs to look, work, and feel like the iPhone, but -- you know -- not be."

Developer 2: "Instead of putting the icons on a rectangular grid, let's do a (one two three four five six) hexagonal one!"

Developer 1: "Brilliant! Book it. Done."

I kid, I kid. I'm sure it was more complicated than that. Anyway, Windows Mobile will also feature two new services, a "My Phone" synchronization service, and a new marketplace that will sell mobile applications from both phones and desktops. It's like I've heard this song before, but can't remember exactly where.

Also at the conference, HTC announced the Magic, a handset to run Google's Android operating system. Unlike the G1, the Magic will not have a slide-out keyboard. It will first be available to Vodafone customers in the UK, Germany and Spain, among other European carriers. Cult of Mac's Ed Sutherland suspects T-Mobile will carry the handset in the U.S. because it can handle the phone's transmission protocols.

Both the Windows Mobile and Android platforms also announced they'll support Flash (along with Symbian and Palm's new webOS) in 2010. And what of the iPhone? No dice: Adobe lobs the ball back in Apple's court, saying during the announcement, "We would love to see it on the iPhone, too, but it's Apple's decision on when and how they support any new technology. So we will continue to work on it."

[Via Hardmac, MDN, and IGM.]

Continue readingWindows Mobile, Android, Flash make headlines at Mobile World Congress

Filed under: Internet Tools, iPhone, iPod touch

Google beta of Sync for mobile contacts & calendar is live

That thudding sound you're hearing is the head-to-keyboard collision of everyone who, for the purposes of wireless PIM sync to an iPhone, renewed a MobileMe subscription last week. Google announced today that the beta Google Sync for Mobile capability, long a feature on the Blackberry, has now been extended to iPhones (via Microsoft's ActiveSync), and also to other devices that support the SyncML standard. You can sync your Google-side calendar and contacts to your device of choice, free, bidirectionally, starting today.

There are a few caveats with this beta, as one might expect: the main one is that you cannot use the sync capability if you already synchronize with an Exchange account, as there can be only one ActiveSync config on the iPhone or iPod touch at any time. Setting up sync with Google will also nuke your local contacts and calendar on the device, so back up before you proceed. Still, this represents a big step forward in the delicate dance of Google services in cooperation with Apple's mobile gear.

If you configure sync for your device, let us know how it goes! Early comments note that the lack of multiple calendar support is a showstopper -- if that applies to you, check out the NuevaSync option. Update: You can apparently sync up to five calendars to the phone, see here for details.

[via Engadget]

Filed under: iTunes, Deals

iTunes library tool SuperSync half-off today

I haven't run the numbers thoroughly, but there's a team consensus here that iTunes library management and synchronization questions occupy high slots in the top 10 list of frequent questions to Ask TUAW and our tip line. With multiple machines, iPods/iPhones and massive libraries of media, keeping everything shipshape can be a real challenge.

Past posts have discussed several options for sharing and syncing, including products like Syncopation, myTuneSync, TuneRanger and Mojo -- and one item that keeps showing up in the list is SuperSync, mentioned by Mat here. It may not be the most attractive tool for the job, but reports are that it handles the task with aplomb (though it's a good idea to back up your library first).

SuperSync is discounted 50% today via MacZot, at $14.95 for a pair of licenses (allowing you to sync 2 machines); if library cleanup is on your holiday to-do list, it might be a good last-second purchase. We'll aim for a TUAW Faceoff on the various library sync and management tools early in the new year.

Filed under: Internet Tools

Google Calendar CalDAV/iCal syncing now official

Although the plumbing has been in place since the summer, it's always nice to have an official announcement, and now we do: Google has gone on the record with its support for CalDAV syncing from iCal to Google Calendar. You can now gracefully sync your editable Google calendars with your (Leopard-only) iCal, keeping a local copy of those events in the cloud.

Granted, both BusySync (which adds Bonjour-based iCal synchronization between Macs) and SpanningSync (which includes Address Book --> Google contact sync) have been handling this task with aplomb for some time, and they offer something Google hasn't -- a nice GUI for picking your sync options. That too has been addressed: Google Code is hosting the Calaboration sync setup tool, a basic checklist of calendars to add to your iCal setup.

If you are syncing your iCal and gCal data via Google's support for CalDAV, let us know how it's going.

Filed under: Software, Beta Beat, .Mac

Beta Beat: fruux keeps you in sync

One of the most frequent questions we hear from readers on our Ask TUAW posts (and for our doting Aunt TUAW) is a simple one, with no simple answer: "How can I replace the synchronization features of MobileMe with a free service or a software package that doesn't cost me $99 a year?" We feel your pain.

For anyone looking to cut their cash outlay and maintain multi-Mac data sync, there are options for calendaring (BusySync, Google's CalDAV support) and some for address books (address-o-sync, or the free Google & Yahoo sync in Leopard's Address Book), and some products that handle both calendars and contacts (SpanningSync, Plaxo) -- but if you're in the mood for a free all-in-one approach, you may want to check out a promising beta service from a team of European developers: fruux.

Starting with address book sync in earlier versions, fruux has now progressed to include calendar, task and bookmark sync via Apple's built-in apps (Address Book, iCal & Safari) and a cloud service that stores the synchronized data. The system pref pane interface is no-frills and the product is definitely still a work in progress (there are prominent warnings to back up your data beforehand and frequently thereafter), so it may not suit your needs just yet -- but it's definitely one to watch. Future roadmap plans include an iPhone client and a web interface to your PIM data.

Thanks Dominik, Hagen & everyone who sent this in.

Filed under: Software

Mark/Space ships Missing Sync for Symbian

Proximity Syncing in action!Mac sync software developer Mark/Space has announced the release of The Missing Sync for Symbian. Designed to sync Mac apps to Symbian S60 and UIQ smartphones, the new $39.95 product (electronic download) has a unique feature -- Proximity Syncing. When your Mac and Symbian phone are within Bluetooth range (about 30 feet / 10 meters), they automatically sync to insure that both are up-to-date.

The Missing Sync for Symbian syncs personal information such as contacts, calendar tasks, and events, and also uses proprietary Call Log and SMS applications to move the phone's call log and text messages to the Mac. Video, photo, music, and document files can also be synced.

If you think that the iPhone is the only smartphone on the market, it's important to realize that well over 100 million Symbian-based phones have been sold worldwide, with Nokia, Sony Ericsson, and Motorola being the biggest vendors. As a result, the Missing Sync for Symbian is available in English, French, Italian, German, and Spanish versions.

In the interest of full disclosure, I wrote the help system for this application under contract to Mark/Space.

Filed under: Analysis / Opinion, Software, iPhone

A quick rant about Notes

Why can't iPhone notes just sync with something?You got your iPhone. You got your computer. Your emails sync. Your contacts sync. Your calendars sync. Your music, your podcasts, your photos, all your stuff: it just syncs. This is good.

Your notes? They don't sync.

This. Is. Bad.

Not just bad, but actually driving me nuts. It drives me nuts because I can't believe there's a technical challenge to be overcome here. On the iPhone, you have your Notes app in which you write text notes. How hard can it be to sync them up with something on the computer to which the iPhone is attached?

A friend says to me: "Sync them where? With Stickies?" He has a point - there's no obvious, existing place for text notes to go, but again, that doesn't sound to me like something that need be a problem. Let's have a simple desktop app called, um, Notes, with which the iPhone version syncs. OK, even Stickies if we have to. All I want to do is easily reach my iPhone-jotted notes when I'm working on the Mac.

Yes, I know about the work-arounds. I could use a Drafts folder in an IMAP account. I could add notes to a contact. I could just email stuff back and forth to myself. But none of these fits in with the way I work already, all of them are work-arounds. We're talking about text notes here: there shouldn't be any need for work-arounds. I look forward to a simple solution appearing in the App Store soon.

That said, despite the horrible Marker Felt font, I quite like the Notes app. I just wish it would sync. Is that too much to ask?

Tip of the Day

F11 moves all your windows off the screen so you can quickly glance at your desktop. F10 shows you every open window in an application. F9 shows every open window for every application that isn't hidden or in the dock.


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