Filed under: Software, Productivity
ScreenSteps 2.5 takes screen-based documentation a step forward
ScreenSteps, the invaluable tool (mentioned here many a time) for writing software documentation quickly and easily, has updated to version 2.5. Among the new features is improved annotation capabilities, including a text tool and keyboard shortcuts for speedy duplication and repositioning of annotations.
You can set a status on lessons to remind yourself what's ready to publish, and what needs a little more work. Lesson steps can be more easily manipulated and reordered in the lesson inspector. Also, compiling lessons into full manuals is significantly easier, including the ability to quickly filter which lessons are included at the time of export.
I use ScreenSteps extensively in training clients on the websites I work on. It's not expected of me in most circumstances, but a PDF instruction booklet or an HTML export embedded in the content manager does wonders for reducing support calls. If you write any kind of screen-based documentation and haven't taken a look at ScreenSteps, it would be worth its price in the time it could save you. The best part of the system is that you can easily re-use and update manuals without much hassle, allowing a skeleton manual to be quickly turned into a custom manual for a client, or making it easy to add a step you didn't think of until you were in the middle of a training session.
You can try out ScreenSteps for free, and pick up one of two versions if you dig it: Pro for $59.95US, or Standard (lacking export of full manuals and support for MindTouch Deki and Confluence export) for $39.95US. There's a full feature comparison on the Blue Mango site.


Once again, it's time for another edition of Ask TUAW: the place where we try to answer all of your Mac and Apple-related questions. This week we're taking questions about recovering pictures from corrupted compact flash cards, Twitter for the iPhone, extending iPhone battery life and more.
If you're new to the 
Do you make documentation? Do you constantly find yourself having to explain step-by-step procedures to do things on the Mac?
With Mother's Day coming up, the perfect gift for your 'switcher mom' might be personal lessons in the Macintosh way. Don't have that kind of time? Mmm-hmm.
When I was about thirteen, my older brother, Craig, was really into cars and fixing them. I'd follow him around and watch him work on his Camaro in the garage. Like a doting little brother, I wanted to be like him and was awestruck at how much he knew about cars and engines. I can remember asking him how he knew so much about them and how I could learn what he knew. Craig handed me a huge stack of car magazines and told me to start reading. I was flabbergasted. Where do I start reading? Which do I read first? Is Car&Driver more important than SuperChevy? I can remember flipping through a few of his magazines and quickly being overwhelmed at the amount of information I'd have to know to be like Craig. I soon went back to my Garbage Pail Kids cards and DOS manuals. I gave up on being a car mechanic but learned an important lesson...the best way to start learning something is to just start learning it. It doesn't matter where you start as long as you start somewhere and keep at it long enough until the knowledge begins to gel in your mind.
File this under: There's a market for that?! 
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