Apple Ends Mail-In Repair Service in the UK

In a recent update reported by Ping Wales, a prominent Welsh IT news outlet, Apple has ceased its mail-in repair service across the UK. Previously, AppleCare Protection Plan holders were provided with prepaid postage and packaging to send off their defective devices for repairs.

These devices were then fixed at service centers and returned to the owners.

Now, individuals are required to bring their devices directly to authorized service centers for repairs. This service alteration, which was implemented over a month ago, was not announced to customers or resellers beforehand.

As a result, some customers might now face the inconvenience of traveling greater distances to access repair services, both to drop off and retrieve their devices.


George is a dedicated writer for TUAW, your go-to source for all things Apple. With a keen eye for detail and a love for technology, George brings the latest news and insights on Apple products like the iPhone, iPad, MacBook, and Apple Watch. His articles are both informative and engaging, making complex tech topics easy to understand. When he’s not writing, George enjoys exploring new apps and testing out the latest gadgets.