Apple upgrading online Concierge reservation system

This is far from flat html. It is WebObjects, the crown jewel of web application servers. And it is using Ajax, in a very small, but important way. Think before you type.

Ya, that's news.

Ajax? Where?

This is flat HTML. Pages post back. the time slot picker utilizes some javascript, but it's hardly ajax.

From flash -> flat HTML. Some would say a step forward, others, a step back. From a company with so much polish on their UI, a flat HTML tool like this is fairly disappointing :-(.

The SoHo store has had this for a week now.

Most noticeably it does not use Flash like the last iteration. It now utilizes AJAX.

I just checked it out and it's quite nice. The most noteable difference is that it is much faster—no spinning gears while you wait. The layout is more organized and it includes an optional comments section. Very nice.

"Double Secret AppleCare"??? WTF is that? If you're referring to ProCare, that's $99 a year which isn't bad since an Apple consultant will come to your home but charge you almost $100 AN HOUR for each visit. If the Apple stores didn't have an appointment system, it would be chaos. You should think before posting.

Of course, this won't do anything about having to log on at 4am to make sure you get an appointment. Sorry, but the appointment system at the Apple stores is in my opinion a pretty crappy way of doing things, especially since you can't register in advance unless you pay another few hundred dollars for Double Secret AppleCare...Give me a break.

Maybe it will work now.
Every time in the last year I've tried to sign up time for a client, it always says that due to overwhelming demand there are no times available.
Huh?

"concierge 2.0" as its known, has already been rolled out at select stores, notably ginza, the new mcarthur center, and san francisco. going to the reservation page for the Sf store takes you to the new interface: http://concierge.apple.com/store/R075