Skip to Content

Apple needs to fix their PowerBook DL trackpad software

Ever since I picked up this 15" PowerBook DL (Dual Layer SuperDrive) about a month ago, I have occasionally run into situations where I see the kernel_task in Activity Monitor spiking to about 60% CPU usage, grinding my machine nearly to a halt and making it generally unusable until I restarted. None of the typical maintenance tasks seemed to help matters, and since I was planning on wiping the book clean this weekend for the upcoming semester anyway, I simply chalked it up to some little utility I had been playing around with. Oh the troubles I go through for you readers...

Well after wiping the book this morning and getting everything reinstalled (huge time-saver tip: keep all your 3rd party apps in an Applications folder in your Home folder, this way OS X can still find them, yet it's easy for you to back them all up), I found I was still having these kernel_task issues - even before I installed all my extras. Getting frustrated, I finally decided to do some googling and discovered that, once again, MacOSXHints had already gotten to the bottom of this issue.

As it turns out, this kernel_task usage problem is a result of Apple's own trackpad software horribly misbehaving on these latest PowerBooks, even on a 100% clean system, which I verified this morning. MacOSXHints did find a 3rd party solution in the form of SideTrack, a shareware trackpad software replacement for PowerBooks and iBooks that has a few neat tricks up its sleeve. While I can verify SideTrack fixed the issue on my PowerBook, it alters the behavior of two-finger scrolling and, of course, costs money ($15). I also can't stand some weird thing it does to mouse movement and acceleration; it feels and acts differently than Apple software, and these two dings caused me to uninstall it and take my chances with keeping kernel_task happy again.

Moral of the story: Apple needs to fix their PowerBook trackpad software, and soon. This kernel issue destroys productivity, usability and battery life, and also causes a PowerBook to get pretty hot. If you're running into issues like this (or any other kind), I urge you to add your voice to the pile at apple.com/feedback.

Ever since I picked up this 15" PowerBook DL (Dual Layer SuperDrive) about a month ago, I have occasionally run into situations where...
 

Add a Comment

*0 / 3000 Character Maximum Comment Moderation Enabled. Your comment will appear after it is cleared by an editor.

15 Comments

Filter by:
Stevieled

Today i had the chance (misfortune) to use a friend's dell laptop...and the trackpad software was horrible. I was soooooooo glad to go back to my beautiful powerbook and know that my trackpad works perfectly compared to that dell crap. Apple is so amazing, in every way, and every time we use a windows box we are reminded of this fact.

January 20 2006 at 4:47 PM Report abuse rate up rate down Reply
starwxrwx

ive got the latest 12" ibook and have had no problems with the trackpad scrolling - i love it! not sure how I ever lived without it

January 15 2006 at 9:50 PM Report abuse rate up rate down Reply
Dennis

I've used 3 different 17" PowerBooks over the past year and haven't seen this problem once. Perhaps it is specific to the 15" PowerBook?

I have noticed that the "Ignore accidental trackpad input" makes the trackpad less responsive upon initial use, so just turned that setting off and have never had a problem since.

January 15 2006 at 3:09 PM Report abuse rate up rate down Reply
Welsh

I complained about this in the Apple forums about nine months ago. They've known about it for over a year. I didn't like sidetrack but I did find a solution that works for me. I bought a USB mouse and set the Keyboard & Mouse system pref to "Ignore trackpad when mouse is present." This fixes the problem when a mouse is plugged in. Chaning the system pref is important because even if your powerbook has been idle for hours, the trackpad causes the kernel_kext to continually use ~7% of the CPU (at least it did in 10.4.2 and 10.4.3).

January 15 2006 at 11:45 AM Report abuse rate up rate down Reply
David Anasco

This is a big problem. I have a early 2005 Powerbook, when I was running 10.4.2, the default trackpad driver would cause my kernel_task to spike and then for some reason it would cause an emergency overtemp message in the system.log, and my PB would go into this deep sleep mode. This happened about four months of happy usage, and it would occur about every 20 minutes.

I was worried that I had a motherboard problem until I ran across the hint posted at MacOSXHints, then I started using Sidetrack, while not paying for it, just putting up with the occasional nag screen, and all was well.

Thankfully this was fixed with 10.4.3, then about two weeks ago the sleeping started happening again, also due to spikes in kernel_task usage. Crossing my fingers I installed 10.4.4, and so far things have been OK, SO FAR. I have provided feedback on Apple's site. i agree with David, any others out there with this problem need to alert Apple to this problem as well.

Now I am really wondering what is going on down One Infinite Loop, there is also a Sudden Motion Sensor problem with these PBs, as well as the lower RAM slot issue. Can you say "class action lawsuit?"

January 15 2006 at 4:07 AM Report abuse rate up rate down Reply
Rob Knight

Rockin!
I like the idea of Home folder apps because it does give you a great way to back those things up. Thanks

January 15 2006 at 2:13 AM Report abuse rate up rate down Reply
David Chartier

Rob Knight: my basic rule is that any app that is a drag-drop install from a dmg or zip file is good to place in my home Applications folder. Haven't run into any issues yet, and I have over 88 apps in there, from browsers to games to stuff like Pixadex, CandyBar, Omni apps, NetNewsWire and more. Any big or pro apps, especially most things that require installers, I leave alone. So CS2, FCS, etc still sit in my main Applications folder. Haven't run into a problem yet, and I've been doing this for about a year now. If you wanna play around with this though, I have goofed around with moving the whole Photoshop CS2 folder to my desktop a few times and everything seemed to run just fine.

As far as when I wipe my machine, I never archive and install. I use some automated apps to back all my stuff up to an external hard drive and I do a complete erase and install. Hope this all helps!

January 15 2006 at 12:09 AM Report abuse rate up rate down Reply
Saurabh

While I have a problem with kernal_task, mine isnt high CPU utilization, but REALLY high Real Memory utilization...I am taking about like 150-200 MB!! That's NUTS!!
On a side note, another problem I have is when the system comes back from screen saver by mouse movement, if I type anything, the first button I press will not get printed....any clue?

January 14 2006 at 10:22 PM Report abuse rate up rate down Reply
Rob Knight

I wonder if it has to do with the "Ignore intermittent mouse movements" setting in the trackpad preferences. I only had my Powerbook for a month (returned it to wait for Rev B. mBook Pro and the "lines" issue), but I kept that preference setting off and never noticed any mouse issues. The setting was meant so accidental touches of the trackpad didn't move the cursor.
It was a new setting in the Oct 2005 Powerbooks I believe, so if others are reporting the same problem in older Powerbooks, that may not be it.
David, when you're doing a "system wipe," do you do an archive and install or just an install over your current system? And do you get any conflicts running apps from your home folder? Are you talking about pro apps as well? You keep any 3rd party apps in your home folder?
Never thought of that.

January 14 2006 at 7:14 PM Report abuse rate up rate down Reply
David Chartier

Sean Finn: Yes, my issues is a bit different. In fact, the issues you're experiencing is (as far as I know) something exclusive to your rev's trackpads. When it happens, place your entire palm/hand on the trackpad for a few seconds. That forces a sort of reset, which should give your mouse its mobility back.

January 14 2006 at 4:59 PM Report abuse rate up rate down Reply
Buy an ad here

Tweets

© 2012 AOL Inc. All Rights Reserved.