Filed under: Apple Corporate, Apple
Laptop battery replacments starting to arrive
When I contacted Apple about the battery that was in my Powerbook (Yes, I'm one of the lucky 1.8 million people who get a shiny, new battery from Apple), I was told that my replacement would arrive in 4-6 weeks. I thought that was odd, as Apple's turnaround time is usually much better than that, but they do have nearly two million batteries to deal with, so I understand. Today, two of our readers have written in to let us know that their replacements arrived today via FedEx, despite having been given the same 4-6 week window that I received. So, TUAWers, what has your experience been? Have any of you gotten shiny, new batteries over the past couple of days?
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Reader Comments (Page 1 of 2)
kvn said 11:57PM on 9-05-2006
I also received my battery from Apple today for my 15" PowerBook G4.
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Dan said 6:49PM on 9-05-2006
Mine arrived today. Good thing too. My battery was at 2/3 it original capacity. We need a recall every 1-2 years.
Oddly, I was also part of the last recall right after I purchased my 1.67Ghz 15" PB.
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Metrobilly said 6:50PM on 9-05-2006
I submitted a request for a new PowerBook battery on August 24, still haven't received it.
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Joe Eversole said 7:07PM on 9-05-2006
I agree with #1. I was at 75% of original capacity. Thanks Sony! :) (My 15" PB was part of the last recall as well).
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Matt G said 7:07PM on 9-05-2006
I've submitted the request, probably about a week ago, maybe a few days longer.. but nothing yet. I wasn't expecting it until the 4-6 weeks like they had said. Maybe i'll get it sooner than expected if some people already are.
But hey, i don't care, I have *two* batteries, so i'm using my perfectly good one for now (serial number is fine) while I wait for the replacement on the defective one... although I rarely need to use two batteries anyway, i'm just hoping it gives me better battery life.. not that i'm unhappy with the way this one is.
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TydalForce said 7:16PM on 9-05-2006
My PowerBook happened to be in Houston for a logic board replacement (the bad ram slot thing) when the recall was announced... it stayed an extra day, and when it came back it had a shiny new battery.
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Justin Christiana said 7:20PM on 9-05-2006
Got mine havn't tested it yet
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Shawn said 7:20PM on 9-05-2006
My shinny battery came today (15" PB). I submited my claim the day that it was announced and was also given the window of 4-6 weeks. I also submitted a claim for a 12" iBook and another 15" PB at the same time and neither of thoes batteries have come yet.
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shaun said 7:28PM on 9-05-2006
I got mine today, too. Already shipped the recalled battery back, and it seems my battery life is already looking up.
Recalls aren't half bad.
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Anna said 7:45PM on 9-05-2006
Got mine today, too (PB 15"). I was really happy about the whole recall thing since my battery is down to about an hour's worth, and I was thinking about replacing it anyway. Coconutbattery puts my capacity at 4370 mAh.
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Aaron T. said 7:53PM on 9-05-2006
It looks like everyone is getting them for their 15". Any 12" user got theirs yet (PowerBook/iBook)?
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markie said 7:56PM on 9-05-2006
I already got mine last friday (sep 1st)
(but well... that's in Europe)
http://geektechnique.org/blog/682/thats-quick-a-new-battery-from-apple
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Don said 8:34PM on 9-05-2006
Ordered my Thursday morning the recall was made (Aug 24) and received it via DHL the next monday. But I'm in Canada.. so maybe we had our own stockpile.
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Richard Blumberg said 8:46PM on 9-05-2006
I got on their website as soon as it became available the day the recall was announced. My battery came yesterday.
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icruise said 8:41PM on 9-05-2006
Haven't got mine yet. I registered for it the first day it was possible. And yes, it's nice to get a new one, since mine was starting to show its age.
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tsecam013 said 9:50PM on 9-05-2006
like #5, my powerbook is also currently away for a logic board replacement (apparently AppleCare Support says that in my case notes, the problem wasn't fixed by replacing the logic board). I submitted my recall form on Aug 24th (I was away on vacation, forgive me) and have yet to recieve my replacement.
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Dan said 9:56PM on 9-05-2006
Old Battery:
Full Charge Capacity (mAh): 2375
Cycle Count: 465
New Battery:
Full Charge Capacity (mAh): 4369
Cycle Count: 1
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Todd said 10:15PM on 9-05-2006
Got mine today....that makes it 12 days since I requested it. Much, much better than new!
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bert said 10:35PM on 9-05-2006
Not the same thing, but my MacBook Pro's battery was recalled a few weeks back. I filled out the info on the website (took me several tries but that was my bad eyes figuring out that 5 was really an 'S' and such) late on a Sunday night, and Tuesday morning the DHL guy was knocking on the door.
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Geoff said 8:52AM on 9-06-2006
Put in my request the minute the form on Apple.com went live, got mine from FedEx today. Not a bad turnaround, although I suspect it may be longer for later requests.
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