MacBook goes up in flames

I run a school laptop program, we just started adding MacBooks this year to our pool of iBooks. Having gone through the pain of dealing with Apple over the iBook battery recall, we are now having trouble with our MacBook batteries. As usual, Apple is secretive and silent on this issue. We cannot get replacement batteries and no one at Apple can tell us when they will have MacBook batteries. My question is...how can they maintain even a 20% market share with this type of support?

@ #5: I had absolutely the same issue - called Apple, and on the next day I received a replacement battery.

Everything is working fine again! :)

Charles Barilleaux: The MacBook Pro has had a battery exchange programme for a while, now.

https://www.apple.com/support/exchange_repair/macbookpro.html

I've noticed that Macbook don't always go properly to sleep and then superheat if they're closed and not really asleep.

Could that have been the cause?

Dave Caolo said: " (like rapid discharge, an "X" icon, etc.)"

I have seen the "X" on my battery icon and under the battery menu, it says, "No Battery Available"

It was just for a minute, and I didn't think much of it. Is that a sign of a flaky battery or some other problem?

Is there a support document on this?

as far as i know, you have to remove the battery when you use it with a power cord, or the battery will die in no time..the same issue with every kind of laptop battery..

Commenting system stripped out the characters after macbook, ... so please add vs. in there isntead.

Please investigate, TUAW.

MacBook defenseless cats, other critters, ...

:(

I just checked the Apple site--no MacBooks (Pro or not) listed as having a recall. I, too, have a pair of defenseless cats, so I would like to know the scoop.