Filed under: OS, Software Update, Leopard
New OS upgrade not so smooth for all
Apple support boards are filling up with reports from frustrated Mac OS X 10.5.6 upgraders. The most common complaint seems to be that the update stops in the middle and freezes. Here are some sample 
comments:
Some people noticed that the upgrade may not fully download [via MacInTouch] yet the installation proceeded anyway. If widespread, that would be a pretty serious problem, and Apple needs to do some diligent investigation.
There was a smattering of other problems. Some people saw mail crashes, network issues, and a lot of the usual complaints that seem to afflict a handful of users. At this point, it is hard to tell if this update was better or worse than previous ones, but clearly a lot of people got stuck along the way.
comments:- I tried to upgrade to 10.5.6 yesterday and I left the computer on to do the upgrade while I went back to work. When I came back, it has the normal window up that says "configuring installation" and from there it just starts and hangs.
- I have just downloaded the latest update (10.5.6) and then rebooted my iMac, next the software Update box appeared on screen as usual, saying: Installing 1 item, configuring Installation. Then the Blue progress bar started to move to the right, went about 1/4 of an inch and stopped there, I left the iMac running for two hours and the progress blue bar had not moved.
- My Mac gets to preparing installation then nothing... Left it there all night in case I was being impatient but this morning still preparing install?
Some people noticed that the upgrade may not fully download [via MacInTouch] yet the installation proceeded anyway. If widespread, that would be a pretty serious problem, and Apple needs to do some diligent investigation.
There was a smattering of other problems. Some people saw mail crashes, network issues, and a lot of the usual complaints that seem to afflict a handful of users. At this point, it is hard to tell if this update was better or worse than previous ones, but clearly a lot of people got stuck along the way.
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Reader Comments (Page 1 of 5)
Gregg said 3:08PM on 12-16-2008
There also seems to be an issue with the "bug fixes" in Time Machine leaving you backup useless.
http://discussions.apple.com/thread.jspa?threadID=1827243&start=15&tstart=0
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Gordon Werner said 3:12PM on 12-16-2008
worked just fine for me on my iMac
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Matthew Hillyer said 3:19PM on 12-16-2008
no issues here - late 2008 model MBP. Haven't tried it on my first gen 17" MBP. After hearing this, and all the twitter traffic in the last 24 hours I think I'll wait.
mmmkile said 3:19PM on 12-16-2008
Same here, no problem on my macbook
grull27 said 3:36PM on 12-16-2008
No problems on my aluminum iMac.
Jash Sayani said 3:20PM on 12-16-2008
Lots of complaints with this release of Leopard update.... I guess I will stay with 10.5.5 until 10.5.7 is out... There are a lot of iPhone-related issues too. Like it does not recognize DFU mode and can't run PwnageTool.....
I don't find a reason to update, but I do find several reasons not to !!
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south said 8:17PM on 12-16-2008
maybe it's because we only hear about the 1% of users with problems, and not the 99% with none? that's Apple's excuse, anyway.
ryan said 3:20PM on 12-16-2008
I had the hang problem on my Macbook, not iMac though. The combo worked. Update seems solid, the MobileMe "Push" is great!
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Tam S Pham said 3:21PM on 12-16-2008
I have the same problem here with my MacBook.
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Ashwin said 3:22PM on 12-16-2008
I had no issues with this update.
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St3phen said 3:23PM on 12-16-2008
Here's what I do, and very rarely experience problems with OS updates.
1. Instead of using Software Update, grab either the updater or combo updater from http://apple.com/support/downloads
2. Reboot the computer into Safe Mode (by holding-down the Shift key as soon as the Startup Chime is heard-- not sure how long it's necessary to keep the key depressed, but I keep it until the login screen indicates the Mac has completed Safe Boot). This will take much, much longer than a normal boot.
2a. If you don't use automatic login, continue Safe Login by entering your password then holding down Shift and clicking the login button.
3. In the Finder, navigate to the downloaded update, open the disk image, and install the update. (Don't otherwise use your Mac.) Once the update is complete, allow a normal Restart, then go about using your Mac normally.
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macboy14 said 3:24PM on 12-16-2008
Personally I had no issues on an late 2006 iMac.
My little comment on this issue:
"O no! iPhone Syndrome! It's Spreading!"
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Josh Holloway said 3:26PM on 12-16-2008
Oh good, I thought I was the only one. We had two computers here at work that we tried to update yesterday. One stalled after the first reboot, and one got a kernel panic right at beginning of install. I also saw a few reports of people having trouble with it on Twitter yesterday.
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the old man said 3:28PM on 12-16-2008
No problems on a unibody MacBook. My update was something like 360MB, though, not the 190MB I'm seeing talked about.
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Justin M. said 3:29PM on 12-16-2008
No issues for me on two machines. Regarding Mail hangs, note that you need to update GPGMail if you are using it. And along those lines, if you use mail bundles, input manager, or other lower-level hacks like those, you can't really blame Apple for instability, can you? How many of you having problems have only added personal documents and applications to the apps folder to your Macs?
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Boyo said 3:31PM on 12-16-2008
No issues here and I upgraded my:
iMac 24" 2.8 7,1 (190mb)
PowerBook G4 15" 2005 mod (190mb)
My 2 Week old MacBook (377mb)
Maybe they just need to go to the download page and do it manually. I just want to know why my new MacBook upgrade was so much larger. And if you look at the update on the website it's 372mb and the combo is 688mb
http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1056update.html
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Hawkeye said 3:34PM on 12-16-2008
No problems here.. mid 2007 MB Pro (2.2 GHz). I love this upgrade. Things are so much quicker.
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Asg said 3:38PM on 12-16-2008
Yeah absolutely no issues on my MBP with the update.
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Matt said 3:38PM on 12-16-2008
I had a weird issue after the restart. For some reason my computer is set to boot to windows (I don't know how I managed that), so I normally have to hold option after updates to avoid starting Windows. I did this as usual and selected the mac os, and somehow it restarted again and booted to Windows. No biggie, just restarted again. Smooth sailing other than that one quirk.
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Mike said 4:00PM on 12-16-2008
In Windows click the Boot Camp system tray icon and choose "Boot Camp Control Panel". Select the disk and the OS you want to start by default. Click restart.
You can do the same from OS X by going to System Preferences and then clicking on the Startup Disc icon.
Apple article: http://docs.info.apple.com/article.html?path=BootCamp/2.0/en/bc1140.html