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The story of a happy Apple Macintosh convert

After bashing my Dell computer keyboard too many times to count, and after reformatting my hard drive for the umpteenth time due to virus attacks, I finally conceded defeat and decided to buy a Mac. Not just any Mac, a MacBook Pro.

It cost as much as two top of the line Dell desktops, but I knew that my money would pay off. I had always liked electronic gadgets and every time I upgraded my computer or cell phone, I spent about two or three days playing with it, checking out all the functions before I actually began using it.

With the MacBook Pro, I was completely entranced by all its functions and settings. It was a computer that I could customize to my needs. But the best thing of all is that I didn't have to worry about virus attacks, Trojan horse attacks, Ad-aware attacks etc. -- I also felt more secure in making online purchases, after my credit card number had been stolen once already.

I also relished the fact that I had just joined the minority of computer users. It is estimated that around 10% of computer users use an Apple computer and I finally understood the reason why once people start using a Mac, they never go back to Windows. No offense to the brilliance and ingenuity of Microsoft's engineers, but the software is riddled with bugs, hit by virus attacks, and subject to other vulnerabilities where a mid-level hacker can easily take advantage. Microsoft seems to roll out their new products when they are still at their "beta" phase and they are using the consumer to tell them what their bugs are, instead of testing their products to rid them of any bugs before rolling it out onto the market.

A good friend of mine, who is a graphics and web designer, has always sworn by the Mac; in fact she never has less than two Macs at one time and like a cell phone, she "needs" to update her Mac every two years. When I would visit her home and borrow her computer, it was so aggravating because I didn't know how to use anything and I knew that she used her computers for her work; I didn't want to accidentally change any of her settings, which is the number one annoying thing a friend can do to you. So, i was frustrated a lot -- I didn't know where the windows went after I minimized them, I didn't know how to retrieve things that I had saved, and I vowed that I would never get one of these wretched machines. I will stick to my Windows Operating System, thank you very much!

But all that changed when my Dell computer, which I spent a lot of money in upgrading, failed again. My sound went out because the sound card driver wasn't compatible with my version of the computer. I duly called up my computer technician, the one I go to when my computer is acting crazy and again he suggested that I bring it in and do a reformat. He is so accustomed to it that he doesn't even stop to think if there is something inherently wrong with these "IBM compatible" machines.

So, in September of 2008, I purchased my first MacBook Pro. I loved its sleek design and it's versatility, though I didn't like the price so much. It was much more than what I am accustomed to paying for a computer -- but I knew it had to be done. Though Apple now offers free classes to first time users of any Apple computer product, I decided to try it on my own and sure enough, it wasn't that hard.

I learned how to smoothly operate the Mac in less than one week. What I particularly love about Apple products is that you can always bring your machine into any Apple retail store and their Geniuses can diagnose your computer; if it's an application issue, they fix it for you on the spot, if it's a hardware issue, they tell you how much it will cost to fix it -- for free! It was then I realized that though I got my Dell computer at half of my Mac's price, the money I paid to upgrade and fix it may have made up the difference. So no, I am never going back to PC's again!

After bashing my Dell computer keyboard too many times to count, and after reformatting my hard drive for the umpteenth time due to virus...
 

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Neil Anderson

I agree that Apple isn't perfect ... but they're an order of magnitude better than the competition.

February 21 2010 at 4:41 PM Report abuse rate up rate down Reply
Greg

No, Apple doesn't do everything perfect. They are just so far ahead of MS/IBM crowd, that they seem perfect. I bought my first Mac notebook seven years ago, and didn't buy the AppleCare. Six months later when my screen developed ghosting, I called Apple, and was told that my warranty was expired. When I asked that they just listen to what the problem was, they did, and admitted right away that it was a manufacturing problem. I got a post-paid box from them the next day, and sent it off the following day. Phone call to receiving my computer back, took seven days. It didn’t cost me one cent, and the computer still works fine. But, I bought a new MacBook Pro this last summer, with the AppleCare. I expect it will last at least seven years, with all bases covered.

February 11 2010 at 12:45 AM Report abuse rate up rate down Reply
Average White Boy

Don't forget, you can always run BootCamp and install Windows 7 which is now fully supported on your MacBook Pro and go reminisce whenever you get the urge to start cursing.

I'm glad you're enjoying your switch from Windows. It's good some switchers realize that even though you can get two Dell desktops for the price of one Mac, who really needs two Dell headaches when one Dell headache is bad enough. You feel safe and secure with Apple customer support if you do have any problems. You won't have to talk to some barely understandable service rep in Mumbai, India to get some help. Just schedule an appointment and walk into your local Apple retail store and relax as you get your questions answered and problems solved. Feel like you're someone who really matters to Apple.

Dell Computer is all about saving money and to hell with customer support. The perfect company for tech-heads who love to tinker with everything, but a nightmare for the average consumer.

February 10 2010 at 5:57 PM Report abuse rate up rate down Reply
sandifop

Don't believe all the hype about Macs being "all that" and you won't set yourself up for disappointment. Macs break. Macs will p@@ you off just like any other system. What Apple tries to do is improve the experience when all the bad happens.

Sometimes Apple succeeds, often they don't. At least they try.

Maybe that is why the iPad an alternative product and an admission that desktops will be complex problems for the foreseeable future...maybe too complex.

February 10 2010 at 4:18 PM Report abuse rate up rate down Reply
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