Skip to Content

10.6.3 update hiccups and workarounds

Although it's been relatively quiet in the mailbox over the past 48 hours with regard to Mac OS X 10.6.3 issues and outcomes (probably because everyone is too busy refreshing their delivery status), every OS update comes with a few problems. In this case, the reports we've gotten include the usual mix of stalls, slow reboots, and even one very unhappy graphics card.

Fortunately, the team at cnet's MacFixit site has a solid list of seven recommendations for managing a hung update process, including using the Combo updater and going to safe boot if necessary. If you have been having issues with the update and need a quick fix, run through their list and see if you can't get it working. Oh, and we'll add one more tip, just in case: be sure before you start that your backups are current. Good luck!

Categories

Troubleshooting

Although it's been relatively quiet in the mailbox over the past 48 hours with regard to Mac OS X 10.6.3 issues and outcomes (probably...
 

Add a Comment

*0 / 3000 Character Maximum

31 Comments

Filter by:
Reece Hart

+1 for update problems.

The log: Software Update notified of updates; I accepted installation and it proceeded normally. I accepted restart and the updates were installed.

Upon restarting, I got a very long gray screen that lasted ~ 60s. I held power, restarted, and got the same thing. I held power, then reset PVRAM. (I'm sure you're thinking I'm not very patient, but the gray screen was so unusual as to seem hung.) Resetting PVRAM indeed made the gray screen wait time much shorter.

During subsequent booting, the spinner stopped and the boot process appeared to hang for at least 5 minutes. I held the power button and tried another reboot with same result. I then rebooted holding shift (safe mode boot); that booted to a login screen, at which point I rebooted again to get out of safe mode.

The final reboot went normally, except that I got a blank royal blue screen for perhaps 5 seconds before login. On login, I got a dialog box that asked me to find "System Events", whatever that is (a file, I presume); I clicked cancel.

Everything appears to be running correctly now, but that was a pretty rocky update.

By contrast, I just updated several machines to Ubuntu 10.04 without a hitch.

May 04 2010 at 1:24 AM Report abuse rate up rate down Reply
kris

after the update i lost my "sharing" module in system preferences. This really sucks, doono what to do now.

April 11 2010 at 12:01 PM Report abuse rate up rate down Reply
Sanjay Mehta

Hosed my Macbook Pro. Restored from backup. Heard that this update has problems with permissions, so I'm performing a full backup on 10.6.2, then will verify/repair permissions, and try applying the update again.

April 01 2010 at 10:06 AM Report abuse rate up rate down Reply
howright3

Installed 10.6.3 last night, went to bed, tried to signin this morning but had password
issue... it reverted back to previous password from a couple of months ago !?!?!

Anyone else ever heard of this?

April 01 2010 at 9:57 AM Report abuse rate up rate down Reply
corvera

Both my iMac (21.5") and my MacBook Pro (late 2008) are experience the same thing: A lot of heat!

I let the iMac download the update overnight, restarted it and shut it down. After 6 hours I turned it on and then about 40 min. later it was hot, really hot...

The MBP was about the same, very hot. Less than the iMac though...

Both machines were erratically synching to MobileMe (it deleted my favorites) and Safari on the iMac get blurred when launching a site from Top Sites.

Waiting for the 10.6.4... Bummer!

April 01 2010 at 2:20 AM Report abuse rate up rate down Reply
JD

(applied delta update to 10.6.3 yesterday) Upon arriving home this evening I found that my i7 iMac had experienced the very first kernel panic I've seen on a Mac since (I think) Panther. Upon restart it was able to recover a panic log to send off to Apple which appears to implicate backupd as a culprit. In any case I'm downloading the combo updater to apply as I write this. Perhaps combo plus some Command-Option-P-R love will prove to be a cure.

March 31 2010 at 8:47 PM Report abuse rate up rate down Reply
1 reply to JD's comment
JD

After combo re-update + C-O-P-R, plus an evening of writing, moderate gaming, etc, a restful night and a day spent idling, I arrived home to a completely sane iMac. Hoping the original panic was one-off or the fixes above worked. In any event, another data point in case someone experiences the same.

Cheers, -JD

April 01 2010 at 6:40 PM Report abuse rate up rate down Reply
Kevin

I didn't had a completely different problem it seems. After the install it was slow to shutdown and reboot but once it finally did it came up to the apple graphic/chime and then a kernel panic and would never go past that point (even disabling extensions). I was also unable to restore from my time machine initially. I had to flatten and install 10.6 fresh off the disc (via remote disc over airport since its a MBA) then flatten it again before it would recognize my time machine and restore from it.

March 31 2010 at 8:15 PM Report abuse rate up rate down Reply
DeltaNick

A couple of restarts were slower than usual, But then, I reset my PRAM (Command-Option-P-R) and my hard drive, and it restarted quicker than usual.

March 31 2010 at 7:30 PM Report abuse rate up rate down Reply
David Frantz

Early 2008 MBP here and things are fine. Initially I had slow startups after reboot but didn't notice that this time around. Graphics are fine and somethings do seem to be snappier.

Given that I haven't worked the unit real hard yet. The only real problem that I've had with 10.6.2 was video playback sometimes freezing. Unfortunately the laptop hasn't ran enough to see if that problem has been cleared.

Right now it is two thumbs up.

Dave

March 31 2010 at 6:05 PM Report abuse rate up rate down Reply
alexjackson

If anyone else has experienced the graphics card going crazy, try installing smcFanControl and setting the fans to 4000 RPM+, bit noisey but seems to keep things cool and stop the graphics bugs...

March 31 2010 at 5:05 PM Report abuse rate up rate down Reply
Buy an ad here

Hot Apps on TUAW

Tweets

© 2012 AOL Inc. All Rights Reserved.