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Robert Palmer

San Diego, CA - http://rp-network.com/

Born helpless, naked, and unable to provide for himself, Robert Palmer eventually overcame these handicaps to become a graphic designer in San Diego, California. He started his career working nights in newspaper layout, and eventually rode the dot-com rollercoaster to earn a reputation as an indispensable jack-of-all-trades. In addition to work for Nestlé, TaylorMade-adidas Golf, and Hewlett Packard, he designed nearly all of Iomega Corporation's retail packaging for five years. He is a standards-compliant web developer, programmer, writer, company computer guy, and toilet repairman.

He does not own any stock in any company.

Filed under: Analysis / Opinion, Software, Cool tools, Internet Tools

From Firefox to Safari (and back again)

I realize I may not be your average browser user. As a web developer, a browser to me is two parts daily use, two parts testing, and one part challenge. Since 2005, I've been using Firefox in some form or fashion as both my primary browser and as a testing vehicle.

I had recently started a JavaScript-intensive project, and I appreciated Safari 4's lightning-fast JavaScript execution speeds. In Firefox, I rely mostly on add-ons like Web Developer and Firebug to help me analyze and test for mistakes in websites I build in Firefox. They work great, but enabling them slows the browser down.

That's why I was excited for the updated Web Inspector that comes as part of Safari 4. (Yes, Safari 3 first came with Web Inspector, it couldn't hold a candle to Firebug's Swiss Army knife of an add-on for Firefox.) Testing was easy, and Safari 4's Web Inspector's many improvements made me think I could migrate to Safari full-time.

Read on to see how it went.

Read more →

Filed under: Odds and ends

Spell it out with your Dock

For your early-afternoon entertainment, I have the story of Mike Giepert, who happened one day to spell something clever with the icons in his dock.

His website, in fact, has a whole raft of these sets, including those submitted by his readers, to spell everything from "vamp" to "agoraphobic."

What can you come up with? Feel free to take your own screenshots, add them to our TUAW Flickr Pool and leave a comment!

Filed under: Analysis / Opinion, Apple Corporate

Apple: Paranoid

Do you remember the teaser ads for the iPhone 3G? Two uniformed guards carried a locked metal crate through a labyrinth of secure tunnels, keycard points at every door, and monitored by security cameras? Turns out the real Apple isn't too far from that, according to Brad Stone and Ashlee Vance at the New York Times.

They cite former employees and analysts who all agree that Apple, as Gene Munster put it, "a total black box." Apple, in an effort to guard their company's secrets until the day they're launched have instituted a culture of fear among employees: Loose lips sink ships.

Apple's campus is, according to the article, "a maze of security doors" where employees must swipe their badges and enter codes on numeric keypads -- presumably not only to restrict access, but to serve as a record of who was where if any information does leak out. Many work areas are monitored by closed-circuit TV. According to one unnamed employee, "workers in the most critical product-testing rooms must cover up devices with black cloaks when they are working on them, and turn on a red warning light when devices are unmasked so that everyone knows to be extra-careful."

I've worked in high-security areas before for the U.S. military, and the big difference between the military and Apple is fear. Lots of fear. A secure military workspace is comfortable, but formal: If you catch a glimpse of something you shouldn't, it's not a big deal, just forget what you saw. Apple employees on the other hand, according to the article, are petrified of losing their job, being sued, or both.

In Apple's quiver is another piercing arrow: Misinformation. Piper Jaffray's Gene Munster relates a story of how a high-ranking Apple executive lied to his face about having "no interest in developing a cheap iPod with no screen." Cut to a few weeks later, and Apple releases the iPod shuffle. Lying business executives are nothing new, and shouldn't be surprising in the least. But while many companies cultivate productive relationships with the media, Apple's is mostly antagonistic. "They don't communicate," Munster said.

Why bother? The thrill. Sure, they're protecting their intellectual property, but it's all about the thrill. They can create these spectacles where they literally unveil a new product in front of a salivating audience -- including Apple employees -- who have never seen anything like it before. It's thrilling. Apple's business hinges on creating products that excite and creating that excitement surrounding them.

They've found a secret formula that works. In the words of Steve Jobs, "there is no theory of protecting content other than keeping secrets."

"The problem, of course, is that there are many smart people in the world, some with a lot of time on their hands, who love to discover such secrets."

Filed under: Security, iPod touch

3.0 is here, but where's the free security update for iPod touch 2.x?

TUAW reader Jim Carroll is worried: "It is crunch time for your site," he warned ominously in an email yesterday.

Jim is worried that security updates made available via the iPhone OS 3.0 updates last week will only be available to iPod touch users through the obligatory $10 upgrade. "Please use your power as an Apple site to raise the issue." Please, Jim. We're blushing.

"As a long time computer user I am unaware of a similar incident where a company would charge for security updates," he writes. Companies charge money for updates all the time -- operating systems and anti-virus software take time and energy to make, and companies want to get their investment back. Apple has been kind with free updates to Safari, but only because they gain revenue from it via the Search bar.

Apple has always charged iPod touch users for major updates, of course, but security updates have most often come free. 1.0.1, 1.1.2, 1.1.3, 1.1.5, 2.1, and 2.2 all included security fixes, but were free to iPod touch users. (The latter two cases were free for those who bought the 2.0 update.)

1.1.5 is an interesting case. It was released a few days after the 2.0 update, and included security updates that were wrapped into the 2.0 update.

My advice? Have patience. This coming week or next, I have confidence we'll see an update for 2.x (2.2.2 perhaps?) that leaves out the new features, but includes the same security updates found in 3.0 at about $9.95 less.

We're also beginning to hear whispers of a 3.0.1 update for the device to help resolve WiFi issues in the new release; a German iPod user reports being told by an AppleCare representative that an update is expected shortly. Take that with the appropriately sized grain of salt.

Thanks, Jim & Oboewan!

Filed under: Macbook Pro, MacBook

Dell cites Apple's 'green' claims in Better Business Bureau complaint

In a display of environmental posturing on both sides, Dell lodged a complaint with the advertising industry's self-governing oversight board: The National Advertising Division of the Council of Better Business Bureaus (NAD). The claim? When Apple says it has the "world's greenest family of notebooks," family could be taken to mean all models of MacBook past and present -- including models that weren't built with the environment in mind.

"Common industry usage of 'family' refers to a particular model or group of models, and not the entire notebook line," argued Dell, according to a post on the New York Times' "Green Inc." blog. Dell also complained about Apple's use of gold EPEAT ratings -- an award that many of Apple's competitors have also earned.

Standing behind their claim, Apple effectively said, "that's right, deal with it": Family, in the context of the ad "refers to its whole line of notebooks, taken in toto, [and] not a particular model or group."

The NAD said there was no problem with Apple communicating its EPEAT ratings to consumers, and commended the company for its commitment to creating an entire line of notebooks that meet the highest EPEAT ratings, according to the Wall Street Journal.

Even so, the NAD suggested that consumers could believe that "family" means a line of products (and not all the products) that a company makes. They recommended that Apple use direct comparisons between MacBooks and competitor notebooks to clarify their claims of environmental friendliness. They also recommended that Apple avoid the use of world's greenest "given the potential for overstatement." Apple? Overstatement? That's unpossible.

Apple was happy with the conclusion, with PR spokesman Steve Dowling telling the New York Times that the NAD had confirmed that MacBooks are indeed the world's greenest notebooks when compared to other manufacturers' entire product lines. It appears that Apple has taken to using the word "lineup" instead of "family" on its website.

Dell issued a statement, saying they "commend the NAD for their part in helping ensure companies represent their products' environmental attributes accurately." Dell has previously lodged advertising complaints against Lenovo, and last year the company had to stop using the slogan "the world's most secure notebooks."

Filed under: iPod touch

3.0 update brings Street View, 'Find' functionality to iPod touch

iPod touch users are finally getting a taste of what iPhone users have had since iPhone OS 2.2: Google Street View. iPhone 3.0 Software Update for iPod touch includes an update to the Maps application that enables Google Street View, and it works just like it does on the iPhone.

Additionally, the "Find my iPhone" feature is implemented as "Find my iPod touch" for iPod touch users. It works exactly like Megan described yesterday, but is perhaps less accurate than using the iPhone's built-in GPS. It'll at least get you close, so long as it's connected to a Wi-Fi network. If it is, you can send messages to the iPod touch and wipe its memory.

If you do send a message to an iPod touch that's turned off or not connected to a Wi-Fi network, the message is queued until it's on and connected.

Both features appear to work on both first- and second-generation iPod touch devices. As Megan mentioned, since the first-generation iPod touch lacks a speaker, it won't make the "ping" noise associated with Find my iPhone unless you have speakers plugged in. Perhaps less useful for finding it in the house, but still helpful if you left it on a table at the park.

Have you found an undocumented feature that the iPhone 3.0 Software Update for iPod touch provides? Let us know by tipping us, or leaving a comment.

Thanks, Harold, Ben, Rocky, and everyone who sent this in!

Filed under: Software

TextMate 2: He's working on it

For fans of Macromates' flagship text editor, TextMate, the current version may be all they need. For the last three years, TextMate has been stuck at version 1.5 (and change). In a blog post yesterday titled "Working on It," however, developer Allan Odgaard talked about what's coming in TextMate 2.0.

TextMate 2.0, according to Odgaard, is "taking shape" amid steady progress. It's not a small update, either: Odgaard says it's a "major undertaking with a long timeline" and he doesn't want to get people's hopes up about release dates or finished features just yet.

He says most of the modules for the application are nine-tenths complete, and he uses 2.0 day-to-day. The front end, he says, needs work, and an alpha release may be ready "before too long."

Filed under: Gaming, Odds and ends, App Store

Think you're good at Flight Control?

Here I was, thinking our fine TUAW readership was pretty great at playing Flight Control. Yesterday, as part of a post about the new game Trains, I asked for everyone's high scores, and I thought we were doing well.

Commenter DJ won our informal competition (no prizes, sorry, beyond the satisfaction of a job well done) with a score of 1036. Dan came in second with 575. Rounding out the top three was Matthew with a high of 275.

Now, however, with the latest update, your high scores can be uploaded to cloudcell.com, home of high scores for not only Flight Control, but Real Racing and Fast & Furious. There, it's clear that TUAW readers have much better things to do than play Flight Control all day.

Just a few hours ago, a user named TommyRoissy landed 14,439 aircraft before two of them collided. Ridonkulous. Our own Mike Rose speculates that some are playing the game inside the iPhone SDK's simulator mode to gain higher scores. I agree -- pair simulator mode with a graphics tablet, and you've got yourself quite the landing machine. Update: Thanks to our commenters for correcting this; it's not technically possible to run purchased iPhone apps in the Xcode simulator, as it cannot emulate the iPhone's ARM processor.

Even so, that's a lot of time spent playing Flight Control. I mean, it's a good game, but let's say the average landing time is five seconds. 14,439 landings is over 72,000 seconds -- or 20 hours -- of playing time. I'm certain there's some pauses in there, but that's still a lot of landing.

Filed under: Analysis / Opinion, iPhone

Palm and Verizon looking to take shine off Apple and AT&T

In a minefield of failed "iPhone killers" one is making some headway on fulfilling that murderous promise: the Palm Pre.

Perhaps it's no surprise: the Palm Pre was conceived by a team that includes plenty of Apple alumni, including Jon Rubenstein, who was made Palm's CEO yesterday to replace Ed Colligan. (John Gruber reminds us of one of Colligan's more famous quotes.) Rubenstein used to be the general manager of Apple's iPod division.

Not only that, but Fred Anderson, Lynn Fox, and Mike Bell are all connected (if not employed by) the re-energized Palm. Valleywag's Ryan Tate says it's no wonder, then, that the Pre syncs with iTunes right out of the box.

Competition is good, though, right? We'll see improvements to both the iPhone and the Pre because of the products' competitive relationship with each other. Look at the rivalry between Canon and Nikon: The result? Awesome cameras both. In the end, the customer wins.

This is true with carriers, too, as exclusivity agreements begin to expire. There were rumblings that the Pre would be released on the Verizon network around Christmas, but blowback from Sprint CEO Dan Hesse pushed the rumor mill's schedule back a month to January 2010, according to The Wall Street Journal.

Watercooler talk suggests that the iPhone's exclusivity agreement with AT&T expires around the same time for U.S. customers, but the Magic 8 Ball says that we might not see an iPhone for Verizon until both they and AT&T finish their LTE networks.

If you're using a Pre with your Mac, especially if you're taking advantage of the iTunes sync capability, let us know in the comments how it's going.

Filed under: Gaming, iPhone, App Store, iPod touch

Trains for iPhone: For lovers of Flight Control, except with trains

I have a particular affinity for trains. My father and grandfather both worked on the railroad, presumably all the live-long day. When a train rolls by, I'll make a comment about the engine or trucks or what-have-you, and my girlfriend will madly clap her hands together and yell yay twains! in a dumb voice. I love her so much.

Anyway. ZAGG, the same people who make the unscratchable Invisible Shield films for various devices, released Trains, a game not unlike Flight Control, where you must route freight trains, drop off cargo, and avoid collisions.

Flight Control itself recently had an update, and now includes new tropical and aircraft carrier levels. Having lost hours of time to the original level, I was thrilled to have more places to land. (My high score is 103, by the way: Post yours in comments.)

Trains, on the other hand, takes the same approach, only with -- well -- trains. You must tap the switches to create a route for each train through the cargo depot of the appropriate color, and safely off the screen. You can let trains pass through without dropping their cargo, but you won't earn any points.

Of the two, I think I prefer Flight Control, only because there's more flexibility in determining where exactly the airplane goes by drawing a path with your finger. Switching train intersections accomplishes the same goal, but is somehow less satisfying than drawing a flight path freehand.

Trains, though, is good fun. It's on sale for 99 cents until June 15. After that it will be $1.99. Flight Control is also on sale for 99 cents "for a limited time." Both Trains and Flight Control are available from the App Store, and are well worth the money.

Tip of the Day

Holding the Command key (aka the Apple key) and pressing Tab will cycle through your open applications. It's easier to Cmd-Tab if you are Copy (Cmd-C) and Pasting (Cmd-V) to and from various applications.


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