Why I don't use the phone in iPhone
Yeah, yeah, I love the iPhone. At the same time, I haven't exactly been shy about not using the iPhone as much of a phone. Today I googled across this post at PC Magazine called "Great i, Lousy Phone" that called me out on the issue, saying that I didn't seem to talk on my iPhone much. It's a fair cop and I haven't gone on the record yet except during the TUAW talkcast aftershows. So here are 1. It's the wrong size. I have small hands. Side-to-side, the iPhone is just too wide compared to my Kyocera slider. I can easily hold the slider while doing other things--making dinner, *kof* driving *kof*, attending to children, and so forth. The iPhone has such a large form factor that it's just not physically possible to leave two or three fingers free for other tasks.
2. It's uncomfortable. This boils down to one phrase: face sweat. Holding that glass up to your cheek for any length of time is, well, ick.
3. It's not durable. My kids have dropped my slider a billion times. So have I. With the iPhone, gravity always wins.
4. It's expensive. Even after canceling my data plan, which I only miss on trips and at the doctor's office, it still costs me $29.99 for my pre-paid contract free 200 minutes per month. I pay under $20 to Qwest each month for 500 contract-free minutes. I keep the plan for business reasons, not so I or my family can chat. And while I miss EDGE, I don't miss it $20 a month -- I live in a big city and am usually near a wi-fi hotspot. In fact, my doctor (but not the pediatrician) just installed free wi-fi at the office.
5. The sound quality is dreadful. I have pretty good hearing despite a decade of small people shouting in my ears. And the iPhone just does not deliver enough sound boost to make a normal conversation, let alone one while waiting at the bus-stop, practical.
6. Inadequate speaker-phone. I can put my slider down on a table in speaker phone mode, and walk away while making dinner. Not only can I keep listening, but I can keep talking too. Its pick-up microphone is fabulous. The iPhone? Not so much.
7. Phone calls interrupt games. The whole point of having an iPhone is to enjoy it. I read mail, I surf the web, I play games. Using an iPhone for, well, phone calls takes me away from the actual practical utility of the thing.
So there you have it. Over half a dozen perfectly good (even if extremely personal) reasons why I don't particularly care for the phone in iPhone. I know my case isn't typical. People use their iPhones as phones all the time -- and love it. But for me, it's a portable pocket-computer that happens to make calls. I much prefer it to the iPod touch, with its microphone and speaker and overall better hardware, but I use it much the same way.
So what's your take on it? Is the iPhone the best phone ever made? Or do you just prefer to have the Internet in your pants? Let us know in the comments.
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Yeah, yeah, I love the iPhone. At the same time, I haven't exactly been shy about not using the iPhone as much of a phone. Today I googled...
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Has anyone else noticed that Erica's posts are all about Erica, and not really about Apple stuff? As if her iphone jailbreaking bloggings weren't bad enough, now she is complaining about using it. Time to retire this blogger.
Great website Sans-Erica posts! Can I filter for that?
Yeah the phone feature is the one in most need of work. The audio with the ear buds is great but it's too easy to brush against the phone and accidently hit "End Call" in my experience.
It also needs the ability to reject a call when locked. Right now it only has "Slide to answer" so you have to wait for it to ring out.
Some better granularity on call forwarding would help too. I set up my forwarding rules using my Nokia and iPhone (or rather the network) honors them but there is no way to change them.
All of that said, I do use it as a phone. It's just too convenient not to and I'd rather not carry yet another device.
Or, you can just hit the volume up/down buttons and it silences the ringer... Still finishes out the rings to the caller, but you can just put it back in your pocket at that point.
May 04 2008 at 3:15 PM Report abuse Permalink rate up rate down ReplyPut the phone in your pocket and use your headphones or get your self a bluetooth headset.
You should not be using your phone while doing all that stuff anyway.
So because you are a sweaty midget you don't like the phone aspect of the iPhone?
Ok well for normal people like me, I love it.
Visual Voicemail is enough to make me drop the use of any other phone. On top of that, the text message system is terrific (minus the fact that you can't get MMS messages. But do I really want my friends sending me an animated gif of a leprechaun doing a jig and showing me his cartoon butt on my phone? No....no I do not....and I am so glad that I don't get MMS messages.)
Calling, adding contacts from recent calls, making calls, being able to search the web while on a call (have to be on Wi-Fi) or even better perform other tasks while on the phone with someone is a terrific bonus.
You may have 7 reasons why you don't like it, but the amount of good reasons to use it greatly outweigh the bad.
don't TUAW writers get paid by how many people reply to their posts.....? seems fishy.....
May 02 2008 at 2:37 PM Report abuse Permalink rate up rate down ReplyI liked the article and think it has some interesting points. When I first used my iPhone I thought the call quality was superb compared to the Verizon Motorola Q I used to have. Now that I've used it more I realize it has some shortcomings, but it is a cell phone and I don't expect it to be perfect.
The face sweat on the screen is gross.. I know I could use the headset instead but I don't always have time to grab that and use it.
I'm not so worried about the size as I am the shape and texture. I wish there was some way to hold it in the crook of my neck while I'm talking... but it slips. But any candy bar phone would do that. I just realize that I can't do a lot of multi-tasking when talking on iPhone.
As for your other complaints. I'm paying $10 less than my voice & data plan with verizon moto Q, so I find AT&T's plan a bargain. I've found no problems with durability either. As far as games, I'd rather answer the phone than continue playing anyways.
Thank you for your review. I'll continue doting on my iPhone and recommending it to everyone I know.
Yes the right response is you basically want an iPod touch.
I completely disagree with #5. Holding phone to ear its the best call quality hearing and I'm told sent of any phone i've owned.
I completely agree with #6. By far and large the worst speaker phone in every possible aspect and criticism.
Trifster
Oh man, this article and the comments that follow gave me massive lulz.
@Erica:
Please purchase a Bluetooth headset or scrap the iPhone and purchase an iPod touch.
To me, this article really drops your credibility as a reporter for this platform extremely low in my book. You've gone on and on about the iPhone, but you don't use it as a phone? And you didn't go for any sort of Bluetooth headset? You come across as intelligent and articulate and as someone with a family, I think having a headset makes more sense than griping a phone all the time in the first place.
Really, the biggest complaint about the iPhone I have is one that you did not address - lack of voice dialing. That is the one feature I think would be a huge bonus and it should have had from the start. Despite complaints from others, including co-workers with AT&T and basic phones, I haven't had any problems with my AT&T coverage. In my apartment, it is on par with the Verizon coverage I gave up. My Motorola RAZR got sweaty too, it's all part of having a phone with a large glass-type screen. I've dropped my phone several times and while there's a couple of nicks around the edges, it's perfectly fine. That's what a good case is for.
While your complaints are valid, speaking as someone who was a reporter herself, your ability to assess and discuss the iPhone really diminishes because you're failing to use the phone part of it. With this being the case, TUAW really should assign someone else to discuss the platform as a whole and you should stick with discussions of developing software for the iPod Touch, which has nothing whatsoever to do with the overall phone.
I almost always use headphones for calls. It not only blocks out outside noise, but also puts the caller's voice in both ears so it sounds like they are right next to you. With this setup, sound quality and volume surpasses any other phone I've used in the past.
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